VP, RCM Client Engagement

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $200k - $235k / year

⏰ Full Time

🔴 Lead

👔 Vice President

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🤝 B2B

B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Serve as the primary point of contact for internal leaders and hospital leadership teams regarding RCM performance, payer strategy, collection trends, and operational opportunities. • Translate complex RCM and payer contracting concepts into actionable insights for executive, clinical, and operational partners. • Develop strong, trust-based relationships with service line leaders, operators, and external clients to ensure alignment and drive continuous improvement. • Partner with payer contracting teams to provide insights on payer performance, reimbursement trends, authorization behaviors, denials, and market changes. • Provide expert input and strategic recommendations on new business opportunities, including proposals, client presentations, service enhancements, and growth initiatives. • Collaborate on the development and execution of payer market strategies to optimize reimbursement and reduce friction within the revenue cycle. • Lead strategic initiatives aimed at improving efficiency, financial performance, and client satisfaction. • Support the organization’s long-term RCM strategy by identifying areas for automation, process improvement, or outsourcing optimization. • Provide executive level oversight of revenue cycle performance across assigned service lines or client portfolios. • Monitor key performance indicators (KPIs) such as collections, denials, A/R aging, yield, clean claim rates, and other operational benchmarks, ensuring action plans are created and executed where improvements are needed. • Ensure timely communication of risks, trends, and opportunities to both internal and external leadership teams. • Lead and mentor a team of RCM associates and analysts, fostering a culture of accountability, professional development, and service excellence. • Establish clear goals, performance expectations, and growth pathways for team members. • Ensure the team delivers consistent, high-quality communication, reporting, and client support.

🎯 Requirements

• Bachelor’s degree in healthcare administration, Business Administration, or a related field required. • Master’s degree in business administration, Healthcare Management, or a related discipline strongly preferred. • 10+ years of progressive experience in Revenue Cycle Management, healthcare operations, or payer contracting functions. • Exceptional proficiency in executive level document development and presentation creation; able to produce high impact materials for senior leadership. • Advanced Excel and presentation skills with the ability to develop clear, compelling analyses and executive ready deliverables. • Ability to interpret and present complex financial and operational data clearly. • Strong analytical, decision making, and problem-solving abilities. • Demonstrated ability to manage multiple priorities in a fast-paced environment. • Collaborative leadership style with a focus on trust, accountability, and partnership. • Strong understanding of payer behavior, market dynamics, reimbursement methodologies, and regulatory considerations. • Demonstrated success in client engagement, stakeholder management, and relationship building at the executive level. • Experience contributing to new business development or supporting client growth efforts preferred. • Experience leading teams in a multisite or multiservice line environment.

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Self-managed PTO Plan • Ten company-paid holidays per year