Senior Issue Management Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SouthState Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• Support consistent intake, classification, tracking, and reporting of issues from regulatory exams, internal audit, compliance testing, risk assessments, and business self-identification • Track issue records from intake through validation in partnership with issue owners, first-line risk and business unit management, and second- and third-line risk functions • Maintain issue management procedures, standards, templates, job aids, and system guidance • Partner with Business Risk Leaders and business unit leadership to apply issue management standards and maintain timely issue-record updates • Provide guidance on Archer workflows and documentation expectations • Support Issue Management Program training and awareness efforts • Apply and challenge issue classification, severity, root cause, source, and risk-rating criteria • Monitor timely closure of issues and corrective actions and confirm documentation supports sustainability and validation requirements • Maintain accurate and complete data in Archer • Support development and maintenance of Archer and Power BI dashboards, reporting logic, data feeds, and report templates • Monitor aging, overdue items, extension requests, and missed milestones • Coordinate escalation of delayed, systemic, regulatory, or high-risk issues through governance routines • Prepare issue status reports, trend analyses, and governance reports for senior leadership and risk committees • Partner with Archer administrators and technology teams on workflow enhancements, data-field changes, reporting requirements, user acceptance testing, and defect resolution • Own tasks and challenges encountered in operating the assigned position

🎯 Requirements

• Bachelor of Arts or Science in Finance/Accounting, Business, or related field • 5+ years of experience with previous Risk Management and/or Internal Audit experience in banking preferred • Prior management and/or supervisory experience leading risk management programs • Strong understanding of enterprise issue management lifecycle practices • Experience with issue intake, root cause analysis, corrective action planning, and closure validation • Ability to provide credible challenge while maintaining productive stakeholder relationships • Strong analytical and organizational skills with high attention to detail and accuracy • Ability to communicate complex ideas clearly to executive, technical, and operational audiences • Excellent critical thinking skills and ability to translate ambiguous issues into actionable plans • Ability to manage multiple priorities in a dynamic environment • Extensive working knowledge of the financial services industry, products, and services • Strong organizational skills or project management experience • Effective written and verbal communication skills • Ability to develop and maintain collaborative relationships with mid to senior level management, internal clients, peers, and audit • Strong computer skills, including Microsoft Word, Excel, and PowerPoint • Experience with Governance Risk and Control (GRC) applications • Ability to communicate in person, by phone, and through electronic channels • Ability to use a computer frequently, including typing and sustained attention to a monitor • Ability to sit, walk, and/or stand for extended periods; ability to bend and reach

🏖️ Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • Secure and distraction-free setting required for remote or hybrid positions • Reliable internet connection (cable or fiber preferred; mobile hotspots not acceptable) for remote or hybrid positions