Manager, Enterprise Sales Engineering

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🔥 0 minutes ago

🏈 Alabama, Arizona, +22 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cable ONE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Lead, coach, and develop a team of SMB Sales Engineers • Establish expectations, performance objectives, and individual development plans • Manage workload, sales-support coverage, and priorities across Field Sales, Call Center, and Business Customer Care • Recruit and onboard Sales Engineering associates as staffing needs evolve • Remain involved in customer opportunities, technical presentations, and escalated sales-support requests • Oversee technical sales support for enterprise, commercial, multi-location, and complex customer opportunities • Establish Sales Engineering engagement standards, workflows, and service-level expectations • Lead technical discovery, solution architecture, proposal development, product demonstrations, RFP responses, and customer presentations • Participate in executive-level and technical discussions with customers, technology leaders, consultants, and strategic partners • Support Sales throughout the customer lifecycle from discovery and solution design through implementation planning and handoff • Identify expansion and upsell opportunities within existing customer environments • Develop and deliver technical training and sales-enablement resources • Support product launches and seller readiness • Establish feedback loops across Sales, Sales Engineering, Product, Operations, Engineering, Customer Care, and Project Management • Provide technical leadership across Sparklight’s Enterprise product portfolio • Review solution designs, configurations, diagrams, scopes of work, and implementation requirements • Support technical responses to RFPs, RFIs, and formal customer solicitations • Evaluate competitive offerings and communicate technical and operational differentiators • Establish and track Sales Engineering performance measures • Monitor workload, engagement volume, and support trends across the three-person team • Use sales and operational data to identify product adoption, revenue growth, and efficiency opportunities • Ensure accurate documentation of customer engagements, recommendations, and team activities • Report team performance, channel needs, product feedback, and growth opportunities to leadership • Support annual planning, budgeting, goal setting, and resource allocation for the SMB Sales Engineering function

🎯 Requirements

• Five or more years of experience in telecommunications, broadband, networking, information technology, technical sales, solution architecture, or Sales Engineering • Three or more years of leadership, supervisory, team-lead, or associate-development experience • Experience supporting enterprise, commercial, multi-location, or technically complex customer environments • Demonstrated success leading technical teams that influence sales performance and customer outcomes • Advanced understanding of broadband and fiber technologies, including DOCSIS, PON, FTTx, Dedicated Internet Access, and Carrier Ethernet • Strong knowledge of LAN/WAN, BGP, VLANs, VPNs, MPLS, SD-WAN, DHCP, DNS, IP addressing, Wi-Fi, cybersecurity, and network redundancy • Experience with managed routers, firewalls, switching, wireless networking, endpoint security, hosted voice, unified communications, SIP, IPTV, and business continuity solutions • Ability to lead technical discovery, solution architecture, product demonstrations, executive presentations, and RFP responses • Ability to review technical designs, network diagrams, scopes of work, and implementation plans • Experience developing and delivering technical training and sales-enablement content • Ability to translate complex technologies into clear business outcomes • Ability to lead across organizational boundaries and influence teams without direct authority • Strong analytical and organizational skills to manage competing priorities in a fast-paced, geographically dispersed environment • Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, Telecommunications, Business, or a related field—or equivalent professional experience • Relevant certifications such as Cisco CCNA or CCNP, CompTIA Network+, Meraki certifications, MEF 3.0, or comparable credentials are preferred • Proficiency with Microsoft 365, including Excel, Visio, PowerPoint, and Teams • Experience with Salesforce, ServiceNow, CRM, case-management, reporting, network-mapping, and sales-support platforms is preferred • Ability to travel as required for team meetings, customer engagements, training, and company events

🏖️ Benefits

• Medical, dental, and vision plans—start when you start! • Life insurance for associates, spouses, and children • Paid time off, including vacation, holidays, and personal or sick days • 401(k)—100% company match beginning on the first day of employment, up to 5% of eligible compensation • Group Legal plan with Identity Theft Protection • Tuition reimbursement of up to $5,250 beginning in the first year • Annual community support for organizations across the United States • Associate recognition and awards programs • Advancement opportunities • Collaborative work environment