Regional Sales Manager

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Sparrow Early Learning

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare • Healthcare Insurance • Social Impact

Sparrow Early Learning is a retirement community focused on providing an exceptional living experience for active adults. With beautifully designed properties, Sparrow Living fosters a vibrant, maintenance-free lifestyle while prioritizing the well-being of its residents. It offers a wide array of social and fitness activities, promoting meaningful connections and an active lifestyle among its senior residents.

📋 Description

• Lead a dynamic portfolio of communities and coach the community team members to a high level of sales competence and execution. • Drive the achievement of budgeted occupancy and revenue. • Provide strategic and tactical support, guidance, and direction to assigned portfolio through implementation of impactful programming, training, and coaching. • Travel to communities within the portfolio to develop strong relationships with team members and mentor sales excellence. • Proactively and systematically assess and continuously evaluate the execution of strategies and results. • Build strong sales success plans to drive results. • Observe and serve as hands-on sales coach for teams. • Ensure crisp sales fundamentals are being executed. • Advise community team members on ways to improve their sales performance – focusing on developing strengths, achieving goals, and building strong trust with prospects. • Motivate and empower the portfolio sales teams in a positive manner by encouraging them to take an active, collaborative role in marketing their communities for success. • Direct community teams to achieve monthly and annual sales targets. • Analyze and monitor sales statistics to identify sales trends, evaluate sales team activities and performance, and utilize secret shops to improve results. • Leverage CRM reports and other pertinent data to pinpoint strengths and opportunities for improvement with the community teams. • Ensure submittal of timely and accurate weekly/monthly sales reports. • Help the Sparrow sales force be the industry best. • Participate in the recruitment and hiring of your portfolio’s sales team with a focus on attracting and retaining top talent to optimize sales results. • Participate in designing new and improving existing sales training and development programs for the community team members. • Make observations of individual and team performance and assess training needs. • Establish strong relationships with operations and marketing partners. • Work with these leaders to create sales and marketing strategies and assist them in the execution of these plans. • Serve as a partner with them to overcome community and team challenges, achieve occupancy goals, and train sales personnel. • Coordinate all logistics and onboarding activities for new and existing sales specialists and make clear the Sparrow Active Adult sales standards. • As needed, conduct weekly sales meetings to influence individual and group dynamics. • Meet with each assigned community sales team regularly to discuss: Current gap to goal (leasing/occupancy goals) • 30-day prospect event calendar • 30-day outreach marketing calendar • Prospect follow-up strategy • Mystery shop results • Conduct 1:1 role-playing activities & assist in customizing tour paths by community to optimize prospect experience. • Meet with leadership and capital partners to discuss team sales performance and plans for improvement when needed. • Engage teams in monthly sales contests and bonus program. • Roll out new initiatives regionally.

🎯 Requirements

• A high school diploma and a minimum of 5+ years professional sales experience in multifamily housing, Active Adult, senior living, or hospitality • Skilled facilitator with strong executive presence • Creative, interactive approach to adult learning • Ability to travel up to 50% • Experience with lease-up properties and luxury amenities desired • Background in Operations preferred • Strong foundation in leading and developing teams at a regional level, preferred • Demonstrated success in sales training and guiding teams to excel in sales performance, required • Extensive CRM experience (preferably Yardi CRMiQ) • Property management system experience (preferably Yardi) • Market outreach experience (networking, events, social media, etc.) • Familiarity with Canva, PowerPoint, Teams • Purpose driven and passionate about making a difference in other’s lives • Comfortable with ambiguity and able to run with high level direction • Servant leader mindset • Strong relationship building skills • Creative, progressive approach to employee engagement • Ability to learn and adapt quickly • Naturally curious and always striving to improve • Self-aware and coachable • Proven ability to build collaborative partnerships and lead through influence • Proactive, solutions oriented and accountable • Familiarity with Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations

🏖️ Benefits

• Competitive bonus opportunities • Generous paid time off • Purpose-driven culture; rewarding work • High employee engagement scores + Best Place to Work award recipient • Health, dental and vision benefits • 401K retirement plan with robust employer match • Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more