Senior Manager, Technical Services – Integration

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Specright

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $32.9M Series B - Specright on 2021-07

SaaS • B2B • Enterprise

Specright is a specification management software company that provides a cloud-based Specification Data Management (SDM) and spec-first Product Lifecycle Management (PLM) platform. It centralizes product and packaging specifications, ingredients and formulas, bills of materials, supplier collaboration, and project workflows to improve traceability, compliance, sustainability, and speed-to-market. The platform includes modules for packaging management, product data management, supplier collaboration, R&D/formulation tools and an AI assistant that delivers searchable, auditable insights from spec data. Specright serves large enterprises and consumer-product industries (food & beverage, beauty, consumer goods, packaging, life sciences and quick-service restaurants) and emphasizes AI-driven automation, sustainability reporting, and integration with existing systems.

📋 Description

• Manage and mentor a high-performing team of implementation and integration engineers • Define clear goals and KPIs, drive accountability, and support professional growth • Foster a culture of technical excellence and proactive problem-solving • Oversee delivery of all technical services and integration projects, including custom workflows, third-party system integrations, and data migrations—all within the Force.com framework. • Ensure consistent delivery quality, adherence to Force.com development best practices, and high customer satisfaction. • Partner with strategic customers to define technical requirements and design architecture that leverages the full power of force.com native capabilities, including Apex, Visualforce, Lightning Components, and Process Builder. • Conduct architecture reviews for all projects with product team • Act as the escalation point for complex technical challenges across enterprise implementations. • Translate customer use cases into scalable, native solutions. • Collaborate with Customer Success and Implementation teams to drive adoption and long-term value • Partner closely with Product and Engineering teams to communicate field feedback and inform Force.com platform optimizations. • Support Sales Engineering with pre-sales scoping of technical services and feasibility assessments. • Contribute to internal knowledge bases, implementation playbooks, and reusable integration assets on the Salesforce platform. • Establish repeatable technical service offerings optimized for Force.com. • Own and refine delivery processes, QA standards, and internal documentation to drive consistency and scalability. • Proactively track customer trends, identify platform enhancement opportunities, and contribute to roadmap discussions.

🎯 Requirements

• 6+ years of experience in technical consulting, implementation engineering, or Salesforce-based solution delivery. • 2+ years managing technical or implementation teams. • Deep experience with Force.com, including Apex, Lightning, Visualforce, and declarative development tools (Flows, Process Builder). • Strong understanding of Salesforce integration patterns, including REST/SOAP APIs, middleware platforms (e.g., Worcato, Mulesoft), and external system connectivity. • Proven success managing multiple complex technical projects in a customer-facing role. • Strong communication and stakeholder management skills. • Bachelor’s degree in Computer Science, Engineering, or related technical discipline; Salesforce certifications a plus (e.g., Platform Developer I/II, Integration Architecture Designer).

🏖️ Benefits

• Health insurance • Remote work options • Professional development opportunities