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Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

🦅 H1B Visa Sponsor

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đź‘» Ghost score 15%

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Logo of SpendMend

SpendMend

201 - 500 employees

🏥 Healthcare

📦 Logistics

🛡️ Insurance

đź’° Venture Round on 2022-09

Healthcare • Logistics • Insurance

SpendMend is a company dedicated to serving organizations in the healthcare industry, including hospitals, clinics, pharmacies, and suppliers, for over 30 years. They focus on reversing and preventing financial leakage and improving operational efficiency to positively impact patient care. SpendMend offers innovative cost-saving solutions, transaction analysis, and enhanced visibility across business relationships. They are HITRUST i1 certified and specialize in illuminating dark data within the healthcare sector to assist organizations in running more efficiently, making informed decisions, and reducing costs. Their services include profit recovery, compliance, auditing, and spend analytics, uniquely tailored to healthcare systems, pharmacies, and medical suppliers.

đź“‹ Description

• Lead client onboarding, including kickoff calls and regular implementation meetings • Manage implementation tasks and integration timelines • Monitor project milestones, deliverables, and outcomes • Provide updates to clients, vendors, and internal integration, development, and product teams • Conduct routine post-implementation client check-ins • Partner with clients to identify enhancements, prioritize requests, and understand pharmacy workflows • Collaborate with the Product Manager to optimize solutions based on client feedback • Perform software testing to validate responsiveness, functionality, and design integrity • Troubleshoot and report bugs or functionality issues and coordinate resolution with technical experts • Identify opportunities to cross-sell other SpendMend Pharmacy solutions • Participate in annual performance reviews and goal setting • Identify and recommend process improvements to enhance client experience and internal efficiency

🎯 Requirements

• 3+ years of experience in health system pharmacy operations, procurement, or supply chain management • Strong understanding of pharmacy automation, software, and operational solutions • Knowledge of the 340B Drug Pricing Program • Excellent communication, relationship-building, and teamwork skills • Comfortable engaging with pharmacists, technicians, and pharmacy leadership • Demonstrated success managing projects • Strong organizational skills with attention to detail • Ability to work independently, manage multiple priorities, and meet deadlines • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Teams, Outlook) • Familiarity with healthcare EDI document types preferred • Understanding of Active Directory preferred • Experience collaborating with a software development team preferred • Must be able to travel as needed to support client relationships and implementations • SpendMend is unable to sponsor work visas for this position

🏖️ Benefits

• Fully remote work arrangement • Travel at least once per year for an onsite company meeting • Additional opportunities for onsite client meetings and industry conferences

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