Client Support Specialist

🔥 7 minutes ago

🥔 Idaho, Tennessee – Remote

🥔 Idaho – Remote 🎸 Tennessee – Remote

💵 $53.1k - $79.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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S&P Global

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1860

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

S&P Global is a leading provider of market intelligence, ratings, analytics, and benchmark indices. The company offers comprehensive insights across various domains including finance, commodities, mobility, and sustainability. Renowned for its data-driven solutions, S&P Global assists organizations in navigating complex market trends, evaluating credit risk, and understanding the implications of artificial intelligence and energy transitions. Its diverse offerings, such as S&P Global Market Intelligence, S&P Global Ratings, and S&P Dow Jones Indices, provide critical data and analytics to businesses, government entities, and investors worldwide.

📋 Description

• Consult with venture capital/private equity clients to match portfolio monitoring and financial reporting offerings to their needs • Assist with onboarding new clients to the platform, often taking a hands-on role throughout the process • Consult with clients to make reporting as sticky as possible • Build robust Excel reports integrated with S&P Global platforms • Complete other client projects on an as-needed basis • Contribute to process improvement projects • Work directly with clients in a client-facing role

🎯 Requirements

• Strong understanding of financial analysis and reporting • Strong knowledge of Microsoft Excel • Conceptual understanding of the SaaS business model • Excellent verbal and written communication skills • Ability to work independently in an efficient and responsible manner • Extreme attention to detail • Ability to document processes • Experience working effectively in a team setting under deadline pressure • Willingness to work long hours during critical periods such as quarterly reporting • 4-year degree from an accredited college or university is required • Mathematics, accounting or finance degree strongly preferred • Experience with proprietary software, iLevel desirable • Strong proficiency in Microsoft Word, Excel, and PowerPoint • Motivation to learn new applications

🏖️ Benefits

• Annual incentive plan • Additional S&P Global benefits • Health care coverage designed for the mind and body • Generous time off • Continuous learning resources and career development • Retirement planning • Continuing education program • Company-matched student loan contribution • Financial wellness programs • Family benefits and perks • Retail discounts • Referral incentive awards