Implementation Database Analyst, SQL

🕒 September 8

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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Logo of Spok

Spok

501 - 1000 employees

Founded 1986

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Spok is a company specializing in clinical communication solutions for healthcare providers. It offers a secure platform designed to automate clinical workflows, including patient alerts, clinician consults, code calls, and test results. Spok helps healthcare institutions improve communication efficiency and quality by providing secure HIPAA-compliant messaging, real-time on-call scheduling, and a centralized enterprise directory. With services like Spok Care Connect and Spok Mobile, the company aims to enhance patient outcomes by eliminating communication gaps in healthcare systems. Trusted by over 2,200 hospitals, Spok is committed to transforming how healthcare communicates by providing reliable and efficient communication solutions that have been refined over more than 30 years of operation.

📋 Description

• Configure SQL/Oracle products • Assist Support in resolving database issues • Research and integrate new SQL/Oracle products with Spok’s offerings • Migrate data from old applications to new environments • Load customer data into the Spok schema during implementations or upgrades • Develop and install customer data interfaces for the Spok SQL product • Troubleshoot customer data interfaces • Perform data cleanup, manipulation, removal, and review within the Spok product schema • Extract data for customer and internal reviews • Collaborate with customers to address database and data-related issues • Explain database functionality and coordinate database and data projects • Collaborate with Spok departments to understand roles and performance requirements • Provide timely follow-ups to ensure project completion and customer satisfaction • Develop and maintain process, standards, and upgrade documentation • Prepare documentation for operational continuity • Migrate customer data, configure SQL High Availability, and manage database operations in a Windows environment • Perform ETL operations, load data into the Spok database, troubleshoot database issues, and support implementation of HL7-ADT patient feeds

🎯 Requirements

• Bachelor’s degree in computer science and 2-4 years of relevant experience, or equivalent combination of education and experience • 3+ years of SQL experience • Oracle experience is a plus • Strong customer service orientation • Strong analytical and problem-solving skills • Excellent oral and written communication skills • Ability to work collaboratively in a team and maintain composure in stressful situations • Demonstrated leadership skills and proactive problem-solving approach • Willingness to work outside normal hours, including early mornings and weekends • Strong knowledge of T-SQL and PL/SQL • Experience with Microsoft SQL Server and Oracle databases • Good understanding of database design principles • Knowledge of SQL programming and ability to write complex queries

🏖️ Benefits

• Bonus • Flexible work arrangements supporting work-life balance • Health, pharmacy, vision, and dental care plans • Health savings account option • Wellness benefits • Financial wellness benefits • Retirement benefits • Family support benefits • Continuing education • Time off benefits • Learning and development opportunities

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