Account Director

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 11%

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SpotMe

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

SpotMe is an enterprise event management platform that provides solutions for organizing engaging, compliant events for various industries, including life sciences and pharmaceuticals, professional and financial services, and government. It offers in-person, hybrid, virtual event capabilities, and features such as event apps, CRM integrations, live engagement tools, and enterprise-grade security. SpotMe is recognized as a leader in B2B Event Management Technology and is trusted by Fortune 500 companies to deliver seamless and interactive event experiences.

📋 Description

• Serve as primary account leader and point of contact for 7–15 key accounts totaling approximately $3M in revenue • Identify and close expansion, upgrade, and renewal opportunities • Execute account retention and expansion plans • Insert Onomi into centers of excellence and delivery units • Design operating procedures, coordinate implementations and key integrations • Promote adoption through workshops and webinars • Engage and certify partners • Build relationships with account stakeholders, champions, economic buyers, and executive contacts • Demonstrate value in absolute ROI terms and secure customer participation in advisory boards and industry events • Research, map, and plan accounts, including organizational design, strategic priorities, share of wallet, vendors, integrations, usage, investments, budgets, partners, and pricing benchmarks • Handle first-line account compliance, administrative, and product inquiries • Report sales activities through CRM updates, sales forecasts, and pipeline calls • Attend industry events, staff trade show booths, and walk congresses with leadership • Master sales plays, processes, and systems and manage sales lifecycles autonomously • Close deals, identify expansion levers, complete account research, and execute renewal strategies • Achieve aggregate 20% year-over-year portfolio revenue growth through services and/or software expansion

🎯 Requirements

• Experienced in tech/services sales • Self-driven, resilient mindset, positive energy, and strong business acumen • Experience as a true account leader in B2B SaaS or services/consulting • Experience managing large accounts ($200K-$2M) in large companies (>500 employees) over time • Ability to understand decision-making processes and buying centers and nurture relationships with key stakeholders • Experience selling into or leading accounts in pharma, financial services, professional services, or tech • Track record of working with demanding customers • Ability to identify pain points, develop business cases, and guide customers toward execution • Pharma HCP engagement expertise is a plus, not a requirement • Ability to create pipeline independently and work autonomously • Strong negotiation, commercial, numerical, and business-case skills • Ability to understand customer organizations, decision-making, friction points, and underlying needs • Sufficient product knowledge to handle difficult questions and shape solutions • Receptive to direct feedback and coaching • Proficiency with Salesforce, Google Suite, PowerPoint, and Fathom • Willingness to travel to live industry events, tradeshows, congresses, and customer meetings

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