Field Clinical Specialist

Job not on LinkedIn

🕒 August 14

🧀 Wisconsin – Remote

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💵 $70k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 5%

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Logo of SPR

SPR

201 - 500 employees

Founded 2010

🏥 Healthcare

💰 $25M Series D on 2024-03

Healthcare

SPR is a medical device company focused on developing and commercializing the SPRINT Peripheral Nerve Stimulation (PNS) System. The company pioneers non-opioid, non-surgical, minimally invasive pain management solutions for adults with chronic peripheral nerve pain, offering a temporary (up to 60 days implanted) PNS system that can provide sustained relief for up to three months after treatment. SPR emphasizes clinical evidence and provides product details, safety/MRI information, reimbursement resources, and professional education; the company is now part of Medtronic.

📋 Description

• Assist the Sales team in an assigned territory with technical, clinical, and educational/training support • Demonstrate and train new patients/customers on company products • Conduct patient follow-up and support • Assist ASRs and RSMs with sales lead generation and follow-up • Partner with the sales team to maintain and enhance client relationships • Provide clinical support for patient selection, basic troubleshooting, device utilization, and patient follow-up • Attend patient device implants and perform follow-up to assure successful implantation experiences • Educate external staff on bandage changes and product specifications • Respond to customer needs and product complaints by developing solutions or collaborating with SPR team members • Meet with existing and potential clients to identify clinical needs, goals, and constraints related to patient care • Discuss and demonstrate how company products can help clients achieve their goals • Ensure facilities have clinical literature and marketing collateral • Support industry conferences, exhibits, and labs as directed • Maintain knowledge of SPR products, competitive devices, and neuromodulation techniques • Establish relationships with patients, physicians, nurses, administrators, sales representatives, and internal team members • Educate and train physicians and hospital/clinic personnel through in-person and remote training, including one-on-one in-services, staff programs, seminars, and workshops • Manage patient documentation and data collection in Salesforce • Remain current on third-party accreditation requirements • Comply with the Corporate Compliance Program • Provide positive and constructive peer-to-peer guidance • Occasionally assist with cases outside the assigned geographic territory • Perform other related duties as assigned

🎯 Requirements

• College degree preferred in a clinical or related field • Experience working with patients, preferably in a clinical environment • Prefer 3–5 years of related clinical support experience • Proven record of achievement in a high-energy, fast-paced environment • High level of professionalism • Valid driver’s license, good driving record, and active vehicle insurance policy • Excellent written and verbal communication skills • Ability to accept feedback and suggestions for continuous improvement • Flexibility to work outside normal business hours • Prior Operating Room experience strongly preferred • Experience working with pain patients beneficial • Neuromodulation experience beneficial • Ability to travel significantly within the assigned territory (75%) and occasionally outside it

🏖️ Benefits

• Competitive salary • Company-paid medical, dental, and vision benefits • Annual company bonus • Variable compensation based on territory and company performance • Car allowance • Short- and long-term disability insurance • Life insurance • 401k matching • Paid time off • Holiday pay • Wellness activities • Flexible hours depending upon project and/or customer needs • Voted Top Workplace

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