Senior Program Manager, Dedicated Workplace Teams

🔥 30 minutes ago

🇺🇸 United States – Remote

💵 $106.4k - $131k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Spring Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

📋 Description

• Own the end-to-end operational strategy and execution for a dedicated workplace program • Translate customer goals, program performance, and internal constraints into priorities, success metrics, and delivery plans • Lead cross-functional workstreams across Clinical Operations, Customer Success, Analytics, Product, Marketing, and other partners • Establish program health mechanisms including dashboards, operating cadences, decision and RAID logs, dependency tracking, and escalation paths • Analyze program performance and stakeholder feedback to identify root causes, risks, and opportunities • Develop evidence-based recommendations and lead improvement implementation • Design and implement scalable processes, workflows, governance, and tools • Serve as an operational partner to senior customer and internal stakeholders • Lead customer readiness and change-management efforts for launches, new ways of working, and material changes • Own executive-ready business reviews and program narratives • Anticipate downstream risks and dependencies and drive mitigation plans through resolution • Codify lessons learned into reusable playbooks, operating standards, and frameworks • Deliver customer commitments and measurable goals with visible performance, risks, and priorities • Improve program performance through durable operating mechanisms, stronger execution, adoption, and accountability

🎯 Requirements

• 4+ years of experience in program management, operations, implementation, customer delivery, strategy and operations, or similar cross-functional roles • Demonstrated ownership of complex, customer-facing or operational programs from problem definition through execution • Ability to independently determine methods and drive results across multiple workstreams • Strong analytical and operational judgment • Ability to evaluate multiple variables, identify root causes, define success metrics, and turn data and feedback into recommendations • Ability to influence senior internal and external stakeholders, reconcile competing priorities, and drive decisions without direct authority • Experience building scalable operating mechanisms such as program cadences, dashboards, governance, workflows, tools, playbooks, or change-management plans • Exceptional written and verbal communication skills • Ability to develop concise, executive-ready narratives and customer-facing materials • Track record of proactively identifying risks, navigating ambiguity, and delivering practical, durable solutions • Experience in healthcare, health tech, employee benefits, SaaS, or another complex B2B service environment is preferred • Experience with enterprise customers, dedicated or onsite programs, and travel of up to 20–30% is preferred

🏖️ Benefits

• Health, dental, and vision benefits starting on the first day • One Medical accounts • HSA and FSA plans, with Spring contributing up to $1,000 for HSAs depending on plan type • Employer-sponsored 401(k) match of up to 2% • Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents • Paid vacation, sick leave, and company holidays • Parental leave up to 18 weeks, depending on eligibility • Access to Noom weight management program • Fertility care support through Carrot • $4,000 reimbursement for related fertility expenses • Access to Wellhub for fitness, mindfulness, nutrition, and sleep • Access to BrightHorizons for sponsored child care, back-up care, and elder care • Up to $1,000 annual professional development reimbursement • $200 per year donation matching • Equity offered

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume