Vice President, Global Strategy – Operations

🔥 32 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $230.4k - $290k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Spring Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

📋 Description

• Orchestrate and align a highly cross-functional, matrixed team delivering mental healthcare infrastructure worldwide • Shape the long-term global expansion roadmap, focused on service delivery excellence and expansion • Align organizational capabilities with market needs as an internal general manager • Partner with Go-to-Market teams to identify operational readiness capabilities that accelerate global revenue generation and market entry • Build operational rigor, systematic standardization, and process excellence across international fulfillment and support channels • Champion local market customization and regional delivery models • Build relationships with regional providers and strategic fulfillment networks globally • Balance international regulatory, legal, and operational trade-offs for safe cross-border service delivery • Resolve cross-functional operational roadblocks and manage international dependencies • Audit and optimize regional operational processes to eliminate inefficiencies and improve service velocity • Meet or exceed revenue expansion and retention goals • Improve operational efficiency, reduce care support and fulfillment costs, and raise quality standards • Execute and scale the in-house care delivery infrastructure roadmap across international target regions

🎯 Requirements

• 15+ years of progressive leadership experience heading complex operations, network management, or general management functions • Direct experience scaling operational footprints from the United States into international markets • Deep professional working knowledge of global healthcare delivery models, international compliance frameworks, and cross-border regulatory landscapes • Proven track record managing and developing high-performing, cross-functional teams in a fast-paced matrixed environment • Strong data-driven decision-making capability • Demonstrated experience establishing operational tracking metrics and key performance indicators • Excellent relationship-building capabilities • Pre-existing network of global healthcare stakeholders, providers, or vendors • Professional experience within employee benefits and commercial health plan operations spaces (nice to have) • Experience designing or managing centralized global shared services models (nice to have)

🏖️ Benefits

• Health, Dental, Vision benefits start on your first day • One Medical accounts • HSA and FSA plans, with Spring contributing up to $1K for HSAs depending on plan type • Employer sponsored 401(k) match of up to 2% • Yearly allotment of no cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents • Paid time off including vacation, sick leave, and company holidays • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure • Access to Noom weight management program • Fertility care support through Carrot and $4,000 reimbursement for related fertility expenses • Access to Wellhub for fitness, mindfulness, nutrition, and sleep • Access to BrightHorizons sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement per year • $200 per year donation matching • Equity • Bonus

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