Care Navigator – Temporary, Full Time

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sprinter Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏥 Healthcare

☁️ SaaS

🧘 Wellness

💰 $33M Series A on 2021-11

Healthcare • SaaS • Wellness

Sprinter Health is a hybrid in-home and virtual primary care provider that expands access to proactive, preventive healthcare by combining community-based, W-2 “Sprinters” (trained phlebotomists with medical assistant and community health worker skills) who perform hands-on diagnostics and wellness checks in patients’ homes with a virtual clinical team of physicians, nurses, pharmacists, and care navigators. Their full-stack platform and operations close care gaps, deliver preventive screenings and diagnostics, coordinate medications and referrals, and scale longitudinal primary care and wellness visits for payer and provider partners and patients.

📋 Description

• Conduct high-volume outbound calls to engage patients and schedule healthcare services • Coordinate care across multiple services, including mammograms, bone density screenings, and primary care connections, ensuring successful scheduling, follow-up, and completion • Identify and address social determinants of health barriers by connecting patients to community resources such as transportation, housing, financial assistance, and food access • Conduct patient assessments to understand clinical, social, and logistical barriers to care • Educate patients on available healthcare services and community resources • Build trust with patients and caregivers through clear, empathetic, and effective communication • Proactively follow up with patients to ensure completion and close gaps in care • Manage multiple workflows while maintaining accuracy and attention to detail • Maintain detailed documentation of patient interactions and resource coordination in accordance with HIPAA and healthcare privacy standards • Collaborate with clinical, operations, and support teams to ensure seamless patient experiences • Escalate issues appropriately when patterns, risks, or blockers are identified • Support additional projects and initiatives as needed

🎯 Requirements

• 4+ years of experience in care navigation, care coordination, social work, call center operations, or patient outreach within a healthcare or service environment • Proven ability to work independently in a high-volume, fast-paced environment • Ability to adapt quickly to evolving workflows, tools and priorities • Strong critical thinking and problem-solving skills • High level of emotional intelligence and empathy in patient interactions • Experience working with social determinants of health (SDoH) or community resource navigation preferred • Excellent written and verbal communication skills • Experience managing multiple communication channels (phone, email, chat, etc.) • Zendesk experience is a plus • Strong organizational skills and attention to detail • Ability to manage competing priorities while maintaining performance and quality • Startup or high-growth environment experience is a plus • Fluency in Spanish is preferred but not required • Full-time temporary remote position through December 31, 2026