Senior GTM Systems Analyst

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $90.4k - $113k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 0%

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Sprout Social, Inc.

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📣 Marketing

☁️ SaaS

🌍 Social Impact

Marketing • SaaS • Social Impact

Sprout Social, Inc. is a leading provider of social media management solutions. The company offers a comprehensive platform that enables businesses to streamline their customer care, enhance community management, and drive marketing efforts across various social media channels. With features like engagement, publishing, analytics, and social listening, Sprout Social helps organizations uncover trends, gather insights, and amplify their brand awareness. Their platform integrates AI and automation to improve efficiencies and personalize customer care. Additionally, Sprout Social offers influencer marketing and employee advocacy tools to enhance social reach. Trusted by over 30,000 brands and recognized for its top-tier software products, Sprout Social caters to enterprises, agencies, and small to medium businesses, providing innovative solutions to maximize the impact of social media strategies.

📋 Description

• Partner with Sales, Marketing, Customer Success, Renewals and Deal Desk to define requirements, user stories and acceptance criteria • Own intake and prioritization for GTM systems requests and maintain a prioritized backlog with GTM Systems leadership and Salesforce IT • Plan and run user acceptance testing, triage defects and secure business-owner sign-off • Write release notes and field communications and support representatives and managers through changes • Lead requirements, scenario design and scoring for CPQ evaluation and support the CPQ roadmap • Define and improve marketing and pipeline attribution through Salesforce data capture and validated reporting • Monitor data quality for forecast, renewals and source fields, identify root causes and document data and process definitions • Use AI tools to draft, test and document while applying judgment, review and decision-making

🎯 Requirements

• 4+ years of experience in business analysis, systems analysis or sales operations, supporting a B2B SaaS go-to-market team • Hands-on Salesforce experience and working understanding of the data model • Ability to gather business requirements and write user stories and acceptance criteria • Experience planning and running UAT and managing releases with a central IT team • Fluency in GTM data: pipeline, forecast, bookings and renewals • Clear written and verbal communication with frontline teams and executives • Preferred: Salesforce CPQ or quote-to-cash experience, or systems evaluation/vendor selection experience • Preferred: marketing or pipeline attribution experience • Preferred: Gong or another revenue intelligence platform • Preferred: Salesforce Administrator certification or familiarity with SOQL • Preferred: experience using AI tools for analysis, documentation and testing

🏖️ Benefits

• Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents • Full, free access to Modern Health, including coaching, therapy sessions, and digital wellness resources • 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match) • 100% employer-paid Life and Disability insurance • Flexible PTO policy and additional company-wide Rest & Recharge days • Up to 16 weeks of paid parental leave • $1,000 USD annual Lifestyle Spending Account • One-time $550 USD home office setup stipend • Monthly $50 USD internet stipend • 16 hours of paid volunteer time annually • $100 annual charitable donation match • Pre-tax commuter benefits • Subsidized child/eldercare through Care.com • Discounted pet insurance through Figo • No-cost personalized financial wellness support through Your Money Line

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