Billing Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $23 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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SPS Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

💼 Consulting

☁️ SaaS

💰 $7.5M Series unknown on 2007-06

Logistics • Consulting • SaaS

SPS Commerce is a SaaS company that operates an intelligent supply chain network connecting retailers, brands, manufacturers, distributors, and logistics providers. It provides cloud-based EDI/B2B data connectivity, APIs, order and fulfillment orchestration, analytics, and embedded AI (SPS MAX) to automate workflows, ensure compliance, onboard trading partners, and improve retail supply chain performance and visibility.

📋 Description

• Process contract updates, credits, usage imports, invoice updates, and customer changes accurately and promptly • Perform cross-system data validation across ERP and CRM platforms • Conduct level 2 review and validation of billing update requests before system changes • Research and resolve billing exceptions, escalating complex or systemic issues as appropriate • Identify workflow inefficiencies, recurring issues, and control gaps; propose process, documentation, or control improvements • Maintain billing documentation and adhere to operational controls and audit requirements • Support ad-hoc reporting and data requests through data pulls, validation, and operational summaries • Partner with Billing Support, Customer Success, Sales, and Finance teams on billing-related inquiries • Support core execution across the Order-to-Cash lifecycle and enable reliable revenue reporting and downstream analysis

🎯 Requirements

• Bachelor’s degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience • 2+ years experience in billing, order-to-cash, revenue operations, or finance operations • Strong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact • Hands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and problem investigation • Demonstrated experience performing level 2 reviews/validations and resolving inquiries within policy and control frameworks • Proficiency with Excel (pivot tables, lookups) or equivalent tools • Effective cross-functional communication and collaboration skills • Exposure to controlled billing processes, audit requirements, or adherence to internal operational policies • Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows • Familiarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution • Experience identifying workflow inefficiencies and contributing to process improvements or documentation updates • Experience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries

🏖️ Benefits

• Comprehensive benefits package designed to support employees' health, well-being, and financial security • Benefits are country-specific and aligned with local laws and market practices • Fully remote work within the United States • Collaborative and inclusive work environment • Affirmative action and equal opportunity employment