Application Administrator

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🦌 Connecticut, Florida, +2 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🍂 Massachusetts – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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SS&C Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

SS&C Technologies is a global leader in financial services and healthcare technology, recognized as the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. The company offers a comprehensive range of solutions including asset management, banking, healthcare, insurance, and wealth management, leveraging proprietary software and extensive expertise to meet the operational needs of clients across multiple industries.

📋 Description

• Provide first level technical support for various SS&C hosted applications • Ensure application uptime and service level objectives are met • Ensure application job scheduling and server operations work properly • Participate in repair and restoration of processing and systems availability during incidents or failures • Lead or assist root cause analysis and prevent future recurrences • Monitor application availability and performance • Troubleshoot infrastructure, application, database, and network issues with peers and customers • Coordinate and communicate with teams on tasks and escalations using Agile methodologies • Participate in 24x7 escalation/rotation support • Support new virtual and cloud solutions • Follow change management procedures • Create and maintain relevant documentation • Participate in Disaster Recovery validation scenarios

🎯 Requirements

• Required Monday–Friday hours from 4:00 PM to 12:00 AM Eastern Time • Occasional weekend morning coverage for maintenance activities • Excellent understanding and working knowledge of Windows and/or Linux operating systems • Working knowledge of encryption tools such as PGP and GPG • Working knowledge of GNU SFTP server configuration and troubleshooting • Knowledge of scripting technologies and/or willingness to learn • Self-starter with strong problem-solving skills • Highly dependable and consistently follows through on commitments • Positive attitude • Professional with excellent interpersonal and written communication skills • Interest in cloud computing and passion for technology • Desire and ability to learn new things quickly • Ability to think on your feet • Ability to work as part of an efficient and effective team • BS or MS Degree in Computer Science or similar degree • Some professional experience or a prior internship • Excellent written and verbal communication skills • Knowledge of VAX VMS Operating Systems is a major plus • Knowledge of Kubernetes and/or container technologies is a major plus • Experience supporting complex internal and client-facing environments is a major plus • Experience troubleshooting Microsoft products and protocols is a plus • Experience working with enterprise applications is a plus

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) plan with company match • Paid time off • Holidays • Parental leave • Professional development reimbursement opportunity • May be eligible for an annual discretionary bonus • May be eligible for equity awards, such as restricted stock units or stock options