Manager, Benefits Administration

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Manage daily activities of the benefits service center • Manage legally required processes to ensure compliance with federal and state mandates • Identify best practices and streamline administration of health and welfare benefit plans • Consult with and manage consultants, vendors, and internal departments • Implement new benefits programs and processes • Manage the annual enrollment process • Review health and welfare plan appeals • Resolve customer service and administration issues • Develop a comprehensive training program for benefits department staff and field associates • Deliver training for field and call center personnel • Select, develop, and motivate assigned staff • Report to the Director of Benefits • Manage two professional direct reports and 28 hourly indirect reports • Negotiate in competitive or adversarial environments • Provide infrequent status reports to management as appropriate

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Bachelor's degree or equivalent degree in a related field, typically acquired through completion of a bachelor's degree program • Minimum 7 years of work experience • Ability to manage benefits service center operations • Knowledge of federal and state benefits compliance requirements • Experience administering health and welfare benefit plans • Experience with benefits programs and annual enrollment processes • Experience reviewing health and welfare plan appeals • Experience developing and delivering training programs • Experience managing consultants, vendors, and internal departments • Ability to manage assigned staff and indirect reports • Ability to negotiate in competitive or adversarial environments • Ability to handle unstructured situations requiring original approaches • Overnight travel less than 10% of the time

🏖️ Benefits

• Benefits plan administration role involving health and welfare benefit plans • Training and development opportunities • Remote/Virtual work arrangement