Certified Epic Analyst

🔥 8 minutes ago

🌵 Arizona, Florida, +11 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote

💵 $78.5k - $117.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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St. Charles Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1918

🏥 Healthcare

📚 Education

Healthcare • Education

St. Charles Health System is a regional health care system based in Central Oregon that operates multiple hospitals and campuses (including Bend, Redmond, Prineville, and Madras). The organization provides acute and community health services—examples in the provided text include a family birthing center, EKG and other clinical care roles, workforce development (paid CNA training in partnership with a local community college), and a patient-centered culture emphasizing caregiver engagement and community ties. The system promotes recruitment and internal career mobility, offers employee benefits, and serves local communities in Central Oregon.

📋 Description

• Plan and execute all facets of the software application life cycle for applications supporting hospitals and ambulatory clinics • Conduct design, build, testing and deployment of the Epic Electronic Health Record and supporting IT systems • Install and implement system patches, service packs and version upgrades • Lead process improvement efforts and maintain a roadmap for future system improvements • Build and maintain system control and application configuration data • Lead integrated workgroups across application and operational teams • Perform in-depth analysis of workflows, data collection, report details and technical issues associated with the Epic EHR • Investigate standardization and process improvement opportunities and make build decisions • Organize, prioritize and implement system enhancements • Ensure interfaced data meets business requirements and maintain data integrity and security • Maintain Epic Gold Stars program requirements and Honor Roll criteria • Evaluate Community Connect needs and integration with design • Participate in governance committees • Obtain proficiencies in other applications including Data Courier • Design and execute application testing and support large-scale testing efforts • Troubleshoot issues, identify root causes, document problems and escalate issues when necessary • Manage systems to ensure service level agreements are met • Collaborate with caregivers, vendors, system users, infrastructure teams and management • Assist with user training and mentor Application Analyst Level I employees • Provide business and system performance reporting • Manage small-scale projects and complete project management deliverables • Develop system documentation and draft minor policy and procedure changes • Participate in on-call rotation and after-hours escalation calls • Support organizational vision, mission, values and continuous improvement principles • Deliver timely, efficient and accurate customer service and/or patient care

🎯 Requirements

• Bachelor’s degree from an accredited college or university OR equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree • Epic certification in 1 application • Must complete Epic certification training if not already Epic certified in the most recent version of the Epic EHR product • Must pass Epic certification exam within 3 months of completing Epic certification training courses • Ability to meet St. Charles Health System driving requirements • Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites • Minimum of four (4) years paid experience, two (2) of which need to be as an Epic Analyst • Two years of experience in a healthcare environment including systems and procedure analysis, project management, system support or operational experience in business or clinical area • Experience with Hospital-based and Ambulatory Clinic-based applications such as 3M, GE, WorkDay, Cerner, Allscripts or McKesson preferred • Ability to wear appropriate Personal Protective Equipment (PPE) • Strong analytical, problem solving and decision making skills • Ability to multi-task and work independently • Effective verbal and written communication with customers, peers, vendors, physicians, caregivers and managers • Ability to interact with a diverse population and professionally represent SCHS

🏖️ Benefits

• Comprehensive benefits including Medical, Dental, Vision for you and your immediate family • 403b with up to 6% match on Retirement Contributions • Generous Earned Time Off • Growth Opportunities within Healthcare • Remote work from an approved state by St. Charles