IT Support Engineer

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $85k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stability AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

Stability AI is a company focused on unlocking humanity's potential through generative AI technology. They provide a suite of open models across various modalities, such as image, video, audio, and language, including their powerful model, Stable Diffusion 3. 5. Their models offer high customization, community licensing, and deployment options for developers, making advanced AI accessible for different applications.

📋 Description

• Provide timely technical support across hardware, software, identity, network, and cloud application issues • Own employee onboarding and offboarding, including device setup, account provisioning, and application access • Configure, deploy, secure, track, and maintain laptops and other IT equipment • Administer Okta, Google Workspace, Iru / Kandji, and other core workplace systems • Support identity and access management, SSO, MFA, endpoint security, and SaaS applications • Troubleshoot issues across macOS and Windows environments, with opportunities to support Linux • Maintain accurate asset inventory, access records, operational processes, and IT documentation • Resolve technical issues independently and escalate complex security or infrastructure matters when needed • Support access reviews, compliance initiatives, and incident-response activities • Identify and implement improvements to IT workflows, support processes, and the employee experience • Build basic automations and integrations that reduce manual work and improve operational efficiency • Partner with Security, People, Legal, Finance, and Engineering on company-wide initiatives • Evaluate and support emerging technologies, including AI productivity tools, agentic workflows, and MCP integrations

🎯 Requirements

• Experience in IT support, desktop support, systems administration, or a related technical role • Strong knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications • Experience administering Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms • Working knowledge of identity and access management, SSO, MFA, endpoint security, and SaaS administration • Familiarity with platforms such as Okta, Slack, Zoom, Atlassian, and GitHub • Strong troubleshooting skills and the ability to independently manage issues through resolution • Clear written and verbal communication skills • Strong attention to detail and the ability to manage multiple requests and priorities • A security-conscious, service-oriented approach to supporting employees • Interest in generative AI, automation, and emerging workplace technologies • Experience supporting a globally distributed or remote workforce • Familiarity with Linux, AWS, or Google Cloud environments • Experience with APIs, scripting, or workflow automation using Python, JavaScript, or similar tools • Familiarity with IT ticketing systems, asset-management platforms, and knowledge bases • Experience supporting SOC 2, ISO 27001, access reviews, or similar compliance activities • Experience working within an AI, machine learning, research, or developer-focused organization • Exposure to internal AI assistants, MCP integrations, or agentic workflows

🏖️ Benefits

• Equity • Benefits

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