IT Applications Analyst 3, Epic Software Testing Coordinator

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $62 - $83 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Analyst

👻 Ghost score 0%

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Stanford Health Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1885

🏥 Healthcare

Healthcare

Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources.

📋 Description

• Plan, coordinate, and oversee testing activities for Epic applications and integrated healthcare systems • Ensure system changes, upgrades, optimizations, and implementations are thoroughly tested before production deployment • Coordinate testing planning, test management, defect management, stakeholder collaboration, and documentation/compliance • Provide tier-2 support for application incidents, including 24/7 on-call coverage as required • Perform a major role in complex software upgrade initiatives • Lead small- to medium-complexity software installations and enhancement requests • Implement changes using documented, policy-compliant procedures • Serve as a technology subject matter expert and communicate technical concepts in business terms • Identify application improvement, optimization, enhancement, and technical-debt opportunities • Research complex issues and develop solution options with risks, benefits, costs, and consequences • Maintain project documents and document workflows and support activities • Mentor Application Analyst I and II team members • Coordinate application support with Infrastructure, Integration, Enterprise Analytics, and help-desk teams • Facilitate team and cross-team meetings and maintain meeting records • Champion appropriate use of AI-enabled tools and pursue ongoing training and certification

🎯 Requirements

• Experience coordinating testing efforts for enterprise systems • Experience with User Acceptance Testing and defect management processes • Experience working within healthcare environments preferred • Knowledge of ServiceNow, Jira, Azure DevOps, or similar tracking platforms preferred • CSM, PMP, CPHIMS, or other relevant healthcare IT certifications preferred • Bachelor's degree in Information Technology, Computer Science, Business or Health Administration, Management Systems, Technology, Health Information Management, or a directly related field from an accredited college or university required • 7 or more years of Application Analyst experience with progressively responsible, directly related work • Experience with 2 major application platform upgrades or implementations preferred • Competent Microsoft Office skills, including PowerPoint, Excel, Word, and Visio • Ability to analyze highly complex systems and workflows • Ability to conceptualize, plan, organize, coordinate, and manage major programs or functions • Ability to engage in complex discussions and negotiate outcomes • Strong self-direction and ability to operate with little to no oversight • Ability to develop innovative solutions and challenge the status quo • Ability to analyze data, draw conclusions, and interpret results • Advanced AI literacy, including understanding risks and limitations of AI-enabled tools • Excellent written, oral, instructional, and presentation skills • Knowledge of healthcare and clinical operations • Knowledge of Workday, Epic, or comparable software platforms and healthcare information systems • Understanding of the Software Development Life Cycle (SDLC) • Knowledge of server operating systems, storage systems, databases, scripting languages, monitoring, and job scheduling tools • EPIC Certification