Field Service Technician

🕒 May 15

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Logo of Stanley Black & Decker, Inc.

Stanley Black & Decker, Inc.

10,000+ employees

Founded 1843

🔧 Hardware

💰 Post-IPO Debt on 2023-03

Manufacturing • Hardware • Industrial Solutions

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Make field service calls both local and out of state with little advance notice • Provide integration support including teaching, adjustment, calibration, and diagnosing issues • Commission systems at customer location • Attend all kick-off meetings asked by customers • Complete the final buy-off and document any open issues related to cell equipment • Assure equipment operates at maximum target reliability levels • Diagnose and repair equipment using test equipment • Record service reports and update plant inventory using SalesForce.com • Maintain plant information database and log all open issues • Assist customers in identifying and ordering spare parts

🎯 Requirements

• 2+ years of experience in electrical / electronic equipment troubleshooting • Experience with robot / PLC interfacing including basic ladder logic • Basic understanding of SWS and SPR systems preferred • Basic understanding of safety circuits and commissioning systems • Ability to program systems • Ability to troubleshoot at an intermediate level • Knowledge of mechanical components (Pneumatics, Weld heads, feeders, spindles) • Electronic technology degree or equivalent; Associates or Bachelor’s Degree desirable

🏖️ Benefits

• Medical, dental, life, vision, disability, 401(k) • Employee Stock Purchase Plan • Paid time off • Tuition reimbursement • Discounts on Stanley Black & Decker tools and other partner programs

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