Key Account Developer, FS

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🛒 Retail

🤝 B2B

eCommerce • Retail • B2B

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Drive retention and growth of Janitorial and Sanitation (Jan/San) and Breakroom categories including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs. • Expand share of wallet across multi-location CRE portfolios, identifying opportunities across buildings, regions, and property types (office, industrial, mixed-use). • Engage multiple stakeholders (property managers, facilities managers, regional directors, procurement, and asset managers) to uncover needs. • Ask meaningful questions and apply critical thinking to align solutions with customer expectations. • Monitor adherence to contracts, pricing structures, and program guidelines. • Utilize CRM and enablement tools to manage pipeline and customer engagement. • Leverage data insights to identify underpenetrated properties, whitespace opportunities, and consumption trends. • Personalize outreach based on account structure, property type, and usage patterns. • Partner with internal teams including cross-functional sales, category experts, pricing, and field resources to deliver solutions aligned to portfolio-level and site-level needs. • Collaborate with pricing partners to develop competitive proposals. • Support the delivery of customized, insight-driven presentations to decision makers and end users. • Work in connection with Account team to craft solutions and build strong customer experiences. • Support account team in navigating complex sales environments with multiple stakeholders and longer decision cycles. • Adapt strategies across portfolio-level opportunities and individual site needs while maintaining accountability for results.

🎯 Requirements

• Minimum 3+ years of sales or related experience • High School Diploma or GED • Demonstrated success managing the full sales cycle within an assigned book of business, including prospecting, pipeline management, quoting, and closing • Experience selling into Commercial Real Estate (CRE), property management firms, or multi-site portfolio environments • Experience in Jan/San and/or Breakroom industries • Proficiency with a CRM system and Microsoft 365

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more