Senior Technical Project Manager – Infrastructure

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🦌 Connecticut, New York, +1 more states – Remote

🦌 Connecticut – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

🤓 Technical Project Manager

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Lead multiple medium to large remote IT infrastructure projects concurrently, including network implementations, SD-WAN, router, switch, Wi-Fi, equipment refresh, and remote-site deployment initiatives • Build and manage project plans, schedules, budgets, milestones, resource plans, risk logs, issue trackers, and implementation timelines • Drive projects from initiation through closeout, ensuring timely, on-budget delivery aligned to scope and quality expectations • Coordinate activities across IT, infrastructure, regional teams, business partners, and external vendors • Track project spending, review costs, monitor budget performance, and communicate budget status, risks, and variances • Obtain and evaluate vendor quotes and support cost and benefit recommendations • Coordinate vendor installation schedules, site readiness, deliverables, issue resolution, and project completion • Identify risks, dependencies, resource constraints, and barriers; develop mitigation plans and escalation recommendations • Facilitate project meetings, status updates, working sessions, vendor coordination calls, and issue resolution discussions • Create and maintain project documentation, support governance processes, and recommend delivery process improvements • Travel to regional Staples facilities up to 20-25% of the time • Participate in a rotational 24x7 on-call schedule every 10 weeks

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, Project Management, Engineering, or a related field, or equivalent work experience • 7+ years of experience managing technical, IT infrastructure, network, or related technology projects • Experience managing project plans, schedules, budgets, risks, issues, milestones, resources, and stakeholder communications • Experience coordinating IT infrastructure or network projects involving SD-WAN, routers, switches, Wi-Fi, equipment refreshes, cabling, low-voltage, or remote-site implementations • Experience working with external vendors, obtaining quotes, coordinating installations, tracking deliverables, and resolving implementation issues • Experience managing multiple concurrent projects with cross-functional teams and competing priorities • Experience using project management tools, documentation practices, status reporting, and project governance processes • Strong project leadership, communication, organizational, problem-solving, collaboration, adaptability, and accountability skills • Must live within or adjacent to the Massachusetts, Connecticut, and Eastern/Southern New York region, or be willing to relocate • PMP certification or another project management certification is desired • Experience with geographically distributed teams, complex technology initiatives, and corporate IT, retail, distribution, or multi-site technology environments is desired

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • 22 days of PTO • Holiday Schedule with 7 observed paid holidays and 1 floating holiday • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • Potential eligibility for bonuses or other forms of variable compensation