Partner Relations Consultant

🔥 16 hours ago

☕ Washington – Remote

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💵 $92.5k - $138.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

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Logo of Starbucks

Starbucks

10,000+ employees

🍽️ Food & Beverage

🏨 Hospitality

🛒 Retail

💰 $1.8G Post-IPO Debt - Starbucks on 2025-05

Food & Beverage • Hospitality • Retail

Starbucks is a global coffeehouse chain and retail brand that sells coffee beverages, food, packaged coffee, and branded merchandise through company-operated stores, licensed locations, and digital channels. It provides mobile and web ordering, delivery, a loyalty rewards program, and gift cards, and emphasizes sustainability, community initiatives, and partner (employee) benefits.

📋 Description

• Provide consultation and support to U.S. and Canada retail leaders on performance management, employee relations issues, company policies, and employment laws • Solicit and listen to partners’ ideas, questions, and concerns • Resolve roadblocks and investigate workplace concerns • Provide information about Partner Resources programs • Collaborate with peers, senior Partner Resources business partners, and other COE specialists • Participate in team calibration discussions to ensure consistent advice • Manage assigned case workload, including prioritization, response, and handling according to Standard Operating Procedures • Prepare detailed case documentation and related communications • Participate in projects that improve the partner experience or drive efficiency • Lead one or more work streams of a related project when needed

🎯 Requirements

• B.A. or B.S. in Business, Psychology, Education, Communication, or related field; closely related human resources work experience or training may substitute for advanced education on a year-for-year basis • 4 years of Human Resources generalist or related operations leadership experience with an emphasis on employee relations, including coaching/performance management, consultation and performance development • 1 year of consulting with internal clients to identify business needs and recommend solutions • Knowledge of the principles and practices of human resources management • Knowledge of local, federal, and state employment laws and regulations • Ability to apply consultative skills in a business environment • Ability to communicate clearly and concisely, both orally and in writing • Ability to prioritize multiple demands effectively based on business needs • Ability to work both independently and as part of a team • Ability to work in a fast-paced and changing environment • Ability to adapt and operate as an optimistic change agent • Proven ability to quickly establish effective working relationships, including by phone or electronic communications rather than face-to-face contact • Ability to learn company operations, policies and procedures

🏖️ Benefits

• Medical, dental, and vision insurance • Basic and supplemental life insurance • Short-term and long-term disability • Paid parental leave • Family expansion reimbursement • Paid vacation from date of hire • Sick time accrued at 1 hour for every 25 hours worked • Eight paid holidays • Two personal days per year • 401(k) retirement plan with employer match • Discounted company stock program (S.I.P.) • Starbucks equity program (Bean Stock) • Incentivized emergency savings • Financial well-being tools • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program • Student loan management resources • Access to other educational opportunities • Backup care • DACA reimbursement • Voluntary insurance benefits

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