Sales Development Representative

🔥 13 minutes ago

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STARLIMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Software

STARLIMS is a leading provider of laboratory information management systems (LIMS) and informatics solutions, serving various sectors including life sciences, consumer goods, and public health. With over 1,100 customers across more than 85 countries, STARLIMS simplifies laboratory operations, enhances efficiency, and improves data integrity through its comprehensive platforms. The company has been delivering innovative solutions since its inception in 1986, helping laboratories optimize their R&D and quality control processes.

📋 Description

• As a Sales Development Representative (SDR), you are the first human touchpoint for prospects evaluating STARLIMS. • Your primary focus is rapidly responding to inbound leads (target: under 5 minutes) via phone and email, discovering whether they have a real business need for LIMS, and booking high-quality meetings for our Account Executives. • This is a high-activity, high-learning role where you’ll be speaking with lab managers, quality leaders, IT stakeholders, and other technical buyers. • Rapidly respond to leads via phone and e-mail and assist prospects during the early stages of the evaluation process • Qualify inbound and source outbound leads by researching accounts, identifying key players, and generating interest • Book meetings for our sales team, and ensure a smooth handover of prospects and customers • Meet and exceed monthly quota to ensure pipeline objectives and submit pipeline commits on a weekly basis • Understand the STARLIMS value proposition, our market and industry, and our buyer, using that to have better customer communications • Capture and communicate customer requirements, both from technical and non-technical buyers • Add and maintain accurate CRM records, including call notes, next steps, and customer communications so sales reps are ready for the next meeting • Provide feedback to sales and marketing leadership, inducing customer priorities, pain points, and needs • Leverage social media to connect with prospects and advance deal cycles.

🎯 Requirements

• US-based • 1-2 Years Lead qualification/ SDR or Sales Experience • Passion for sales and desire to advance in role • Strong interpersonal skills, including experience interacting with customers and prospects • Hard worker and willing to achieve a high volume of daily activities while maintaining a positive and energetic attitude. • Enthusiastic and “self-starter” approach • Native proficiency in both written and spoken English • Proficiency with CRM tools, preferably Salesforce and Hubspot • Proficiency with social media platforms, especially LinkedIn, as well as AI tools. • Technical aptitude and curiosity for innovation • 4-year Bachelor’s degree or equivalent practical experience

🏖️ Benefits

• Competitive health and Wellness (medical, dental, and vision) • Retirement plan with matching company contribution • Life Insurance and Disability/Income Protection