Director of Finance – Operations

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Stay AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

💰 $15.1M Series A on 2023-07

eCommerce • SaaS • Artificial Intelligence

Stay AI is a leading platform for managing and optimizing eCommerce subscription services, specifically tailored for Shopify users. Featuring a comprehensive suite of tools powered by artificial intelligence, Stay AI helps brands innovate in subscription management, personalize customer interactions, reduce churn, and increase average order value. The platform offers advanced A/B testing capabilities, retention strategies, and multi-functional dashboards to track and improve subscription metrics over time. With its integrated approach to subscriber engagement through AI-driven personalization, Stay AI aims to revolutionize customer lifecycle management for eCommerce businesses.

📋 Description

• Own FP&A, financial modeling, and long-term planning • Lead investor reporting and board-level financial presentations • Manage cap table administration and equity matters • Oversee upkeep and ongoing refinement of KPI scorecard reporting and financial dashboards • Support strategic initiatives (Cross-functional strategic / analytical support, M&A, fundraising) • Oversee legal, insurance, and compliance matters as needed • Lead audit process • Support variable compensation plan development and execution (i.e. monthly & quarterly commission calculations) • Own the People Ops function, with an HR Manager reporting directly to you • Oversee employee onboarding and offboarding end-to-end, ensuring a smooth and consistent experience across the organization • Partner with hiring managers and leadership on people strategy, compensation benchmarking, and organizational planning • Maintain and improve HR policies, employee handbook, and compliance with applicable employment laws • Serve as IT and tool admin for all corporate and GTM software, overseeing provisioning and de-provisioning of user access • Manage the company’s SaaS tool stack, including license tracking, usage audits, and vendor relationships • Lead negotiations for software renewals, working to optimize cost and contract terms across the portfolio • Establish and maintain processes for tool governance, access controls, and security compliance in partnership with relevant stakeholders

🎯 Requirements

• 8+ years of experience in a leadership role in finance (previously Director/VP/Head of Finance), preferably in the tech/SaaS space • Expertise in budgeting, forecasting, financial reporting and modeling • Experience partnering with the CEO and executive team to drive strategic decision-making • Familiarity navigating and leveraging data from CRM (e.g. Salesforce) and ERP systems (e.g. Quickbooks, NetSuite) • Experience in scaling financial systems and processes in a fast-paced environment • Familiarity with SaaS tool administration, vendor management, and software contract negotiation • Strong communication skills to translate complex financial and operational insights into actionable business strategies • Ability to thrive in a dynamic startup environment, demonstrating adaptability, curiosity, and a willingness to take initiative • Excellent problem solving skills and the ability to effectively communicate complex concepts across cross-functional teams

🏖️ Benefits

• Own the systems, processes, and financial infrastructure that hundreds of DTC brands indirectly depend on • High autonomy: you'll set the direction, bring the recommendations, and be the person the business looks to for answers • Strategic impact: you'll be a close strategic partner to the executive team, brought into the conversations that shape the direction of the company • Cross-functional influence: you'll be the connective tissue between finance, ops, and people strategy, with the scope to drive cohesion across the business