Director of Network Operations

🔥 14 hours ago

🏄 California, Nevada, +3 more states – Remote

🏄 California – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote 🏰 Missouri – Remote

💵 $120k - $140k / year

⏰ Full Time

🔴 Lead

🌐 Network Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stimulus Technologies | IT Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

💰 Equity Crowdfunding on 2014-01

Telecommunications

Stimulus Technologies is an IT services company dedicated to being a reliable partner by offering a comprehensive single-source solution for MSP, ISP, VoIP, and data center needs. Their mission emphasizes delivering high-quality products and services with honesty, fairness, and integrity. The company provides a variety of services, including managed IT services, VoIP phone systems, cloud computing, and high-speed internet services.

📋 Description

• Own live network and underlying plant operations across core, transport, service-edge, fiber access, wireless plant, NOC, outside plant, tower, and site operations • Oversee fiber access installation, maintenance, OLT/PON/splitter/ONT management, optical budgets, and FTTH escalations • Oversee wireless installation, maintenance, AP and sector platforms, FWA configuration, and FWA escalations • Lead network implementation and acceptance, including turn-up, commissioning, IP assignment, routing, NMS/inventory/backup onboarding, circuit provisioning, burn-in, production release standards, and acquired-network onboarding • Own NOC operations including 24×7 surveillance, event correlation, alarm hygiene, incident command, outage declaration, notification and ETR, dispatch, on-call, change control, post-incident reviews, and SLA reporting • Manage 811 tickets, locate execution and marking quality, damage investigations, claims recovery, and records feedback • Develop and enforce plant acceptance and integrity standards, inspections, defect remediation tracking, and contractor workmanship performance • Oversee tower and site maintenance, including antenna/radio work, wireless-site alignment, structural systems, power, generators, batteries, HVAC, huts, cabinets, headends, and active electronics • Own plant-defect escalations and deep-stack technical resolution • Partner with Deployment & Construction on plant acceptance and production-release gates • Partner with Contracts and Compliance on rights, coverage, spectrum, and operating authority • Partner with Supply Chain and Safety Training on equipment, spares, site power, climb/OSP safety, and technical training • Hire, develop, and manage the Network Operations team • Travel to markets and remain close enough to respond to night outages

🎯 Requirements

• Significant senior operations and/or engineering experience in an ISP, WISP, telecommunications carrier, or comparable service-provider environment • Experience leading small and medium-sized teams • Working knowledge of IP core and routing, fiber access, fixed wireless plant, outside plant, and high-availability design • Familiarity with GPON/XGS-PON and RF fundamentals • Experience taking new sites or fiber from construction through test, acceptance, and production • Experience with NOC surveillance, incident command, change control, and after-hours escalation • Strong project-management and documentation skills • Availability for after-hours escalations and emergency outages • Ability and willingness to travel throughout Stimulus Technologies’ multi-state footprint • Ability to adapt as the company grows and acquired footprints come online • Preferred: Juniper, Calix or similar service-provider platforms; optical transport; 811 and damage-prevention practice • Ability to access data centers, equipment shelters, rooftops, towers, splice points, construction areas, and other network facilities • Ability to lift and carry equipment weighing up to 50 pounds • Comfort working around active telecommunications and outside-plant environments • Ability to stand, walk, bend, kneel, and work at heights or in vaults when required • Must pass pre-employment and random background checks, drug, alcohol, and cannabis testing • Valid driver's license and acceptable driving record required • Must live within Stimulus’s five-state footprint; adjacent states may be considered

🏖️ Benefits

• Hybrid/fully remote work with occasional travel throughout the Stimulus footprint • Opportunity to build and lead the Network Operations organization • Professional development and staying current with industry practices • Equal opportunity employer