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Commercial Lines Account Manager

đŸ”„ 8 minutes ago

đŸ–ïž New Jersey, Pennsylvania, +1 more states – Remote

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đŸ’” $80k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

đŸ‘» Ghost score 11%

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Logo of Stone Hendricks Group

Stone Hendricks Group

11 - 50 employees

Founded 2021

🎯 Recruiter

đŸ’Œ Consulting

Recruitment ‱ Consulting

Stone Hendricks Group is a recruitment and staffing firm that specializes in direct-hire search and placement services for professional and technical roles. The firm works with employers across sectors such as architecture, engineering, finance & accounting, insurance, medical & healthcare, and video game/interactive, offering sourcing, screening, initial interviews, and candidate placement. Stone Hendricks Group also provides employee benefits and executive compensation strategy consulting to help clients improve retention and build high-performing teams.

📋 Description

‱ Provide professional, high-quality customer service by responding promptly to client calls, written requests, and inquiries ‱ Manage a renewal book of business with a focus on client retention, cross-selling, and account rounding ‱ Assist producers with completing applications, preparing new business and renewal quotes, and managing submissions ‱ Process policy transactions including renewals, endorsements, certificates, billing, audits, and rewrites ‱ Maintain accurate records in the Applied agency management system and follow established workflows and procedures ‱ Build and maintain relationships with carrier partners and team members ‱ Review policies, endorsements, and audits for accuracy before delivery to clients ‱ Market, quote, and bind coverage for new and renewal accounts, including smaller renewals independently ‱ Advise clients on coverages, answer policy questions, and identify opportunities to expand coverage or fill gaps ‱ Support claims by notifying carriers, following up on outstanding claims, and assisting with resolution ‱ Conduct client and carrier meetings when requested ‱ Maintain required continuing education, including construction-related courses

🎯 Requirements

‱ Minimum 5+ years of experience in commercial lines account management ‱ At least 3 of the last 5 years in an account manager role ‱ Strong background working with contractors, including reviewing contract insurance requirements and issuing certificates ‱ Active Property & Casualty license in Pennsylvania and New Jersey ‱ Experience with non-admitted markets ‱ Knowledge of carrier websites and online quoting systems ‱ Excellent written and verbal communication skills ‱ Strong customer service orientation, professionalism, and ability to build relationships ‱ Effective time management and organizational skills with ability to balance multiple priorities ‱ Self-motivated, goal-oriented, and detail-focused ‱ Willingness to complete continuing education courses, including construction-related courses ‱ CRIS designation preferred

đŸ–ïž Benefits

‱ Potential career paths include promotion to Account Executive, Producer, or Agency Operations Manager as roles become available.

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