Director of Brand and Communications

🔥 2 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💃 Brand Manager

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Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Own Stord’s brand strategy, visual identity, and narrative, ensuring consistency and differentiation across all channels and audiences • Translate Stord’s positioning into a clear, compelling brand voice and point of view that resonates with mid-market DTC founders and ecommerce operators • Serve as the internal steward of the brand, setting standards, educating the organization, and raising the bar for quality across every touchpoint • Partner with Product Marketing to ensure brand narrative ladders into GTM messaging and positioning frameworks • Lead and develop Stord’s in-house brand studio, including designers, creatives, and content producers • Set creative direction across campaigns, sales enablement, web, events, and product marketing assets • Build scalable creative systems and workflows that enable high-quality output at the pace of a high-growth company • Manage external agencies and freelance partners as needed to extend capacity and capability • Own Stord’s content strategy and editorial calendar across thought leadership, blog, video, social, and owned media • Develop high-impact content that engages DTC founders and ecommerce leaders while driving brand affinity and organic pipeline • Build scalable content production systems that balance quality, speed, and cost efficiency • Ensure all content aligns with GTM messaging frameworks and reinforces Stord’s position as the operating system for modern commerce • Own Stord’s corporate narrative and external communications across press, analyst relations, social thought leadership, and executive visibility • Build and manage relationships with key media outlets across ecommerce, logistics, and broader business/tech press • Lead communications for major company milestones including product launches, partnerships, funding announcements, and executive updates • Develop and execute Stord’s executive thought leadership program, positioning leadership as definitive voices in commerce infrastructure and logistics

🎯 Requirements

• 10+ years of progressive marketing experience, including 4+ years in a brand leadership role, ideally within VC-backed, high-growth B2B SaaS or tech-enabled services • Proven ability to build and scale a brand function from early-stage or underdeveloped foundations • Deep fluency across brand strategy, creative direction, content, and communications, with the ability to operate at both strategic and executional levels • Strong creative instincts and a well-formed point of view on design, messaging, and storytelling across formats and channels • Experience leading and developing in-house creative or brand studio teams, with a track record of attracting and retaining top talent • Demonstrated success building PR and media relationships that result in meaningful earned coverage • Player-coach mentality—comfortable setting direction while rolling up sleeves when needed • Exceptional storytelling ability and executive presence, with the ability to represent the brand internally and externally.

🏖️ Benefits

• We are an equal opportunity employer and value diversity at our company. • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.