Zoho Implementation Specialist

🕒 September 2

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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StorSuite

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

StorSuite is a provider of digital operations and management solutions for the self-storage industry. The company offers targeted websites and digital marketing to drive rentals, tenant engagement and automation tools (payments, reminders, gate access, real-time monitoring), tenant protection plans, and third-party management services that combine marketing, operations, and protection to boost occupancy and revenue. Headquartered in Austin, TX, StorSuite positions itself as an industry-insider partner delivering SaaS-driven tools and managed services to self-storage operators.

📋 Description

• Rebuild the operational layer of StorSuite’s live Zoho CRM environment • Design and implement lead assignment, routing, scoring, follow-up cadences, blueprints and approval processes • Redesign opportunity pipelines with stage definitions, probabilities, forecast categories and business-line-specific layouts • Build custom business processes using fields, workflows, page layouts, dynamic layouts, record types, actions and settings • Configure and maintain custom modules for Facilities, Claims, Plans, Services, Investor Accounts and Underwriting Fees • Manage roles, profiles, sharing rules and groups using least-privilege access • Develop, maintain and troubleshoot Zoho Deluge functions and business logic • Build and manage Zoho Flow and comparable integrations with third-party systems • Configure APIs, webhooks, custom actions and scheduled functions • Repair failing custom functions, implement failure alerting, and retire duplicate or unused functions and inactive workflow rules • Maintain and document integrations including Zoho Bookings, Sign, Desk, Projects, Finance Suite, SalesIQ, LeadChain, ActiveCampaign and Google Workspace • Perform data imports, deduplication, field rationalisation, picklist governance and source-attribution backfilling • Build a controlled bulk-import process with templates, validation and post-import assignment • Conduct security reviews, release evaluations and periodic system health checks • Support email deliverability and compliance monitoring • Build and optimize Zoho Analytics dashboards and reports • Automate weekly KPI reporting for the CEO, CTO and COO/Director of Business Development • Track speed to first contact, lead-to-opportunity conversion, pipeline aging and forecast accuracy • Produce configuration documentation, self-guided Zoho Learn training material and walkthrough videos • Deliver knowledge-transfer sessions and a handover pack • Attend weekly progress and relevant Sales and Marketing alignment meetings • Maintain weekly written delivery, progress and blocker updates • Build and test changes in a sandbox where available, obtain written production approval, and maintain change logs

🎯 Requirements

• Four or more years of hands-on Zoho CRM administration and build experience, or a comparable CRM background with demonstrated Zoho delivery • Demonstrated experience creating and maintaining custom functions in Zoho Deluge, or a comparable scripting language with evidence of transferable work • Experience with Zoho Flow, Zapier, Make or similar workflow automation and integration platforms • Working understanding of APIs, webhooks, data mapping and system integrations • Experience configuring assignment rules, scoring rules, cadences, blueprints, approval processes and multiple pipelines • Experience with data migration and cleanup at a scale of several thousand records, including deduplication and field consolidation • Experience building reports and dashboards in Zoho Analytics or a comparable BI tool • Strong written English and ability to produce documentation and training material without supervision • Ability to work independently across time zones, manage priorities and raise blockers early • Minimum four hours of daily overlap with 8:00–17:00 US Central, Monday to Friday • Professional written and spoken English is essential • Own computer, reliable internet connection with stated minimum speed and backup option • Multi-factor authentication required • Signed non-disclosure agreement required before access is granted • Credentials must not be shared; named individual account required • Zoho certification or verifiable references from prior Zoho CRM implementations preferred • Experience inheriting and rationalising a partially built CRM preferred • Familiarity with Zoho One suite, particularly Desk, Projects, Sign, Finance Suite and Learn, preferred • Experience with email deliverability and marketing compliance preferred • Experience in self-storage, real estate, insurance or another asset-based service industry preferred

🏖️ Benefits

• Option to extend the initial 14-week contract term • Zoho licences and any required third-party tool access provided by StorSuite • Fully remote work arrangement • Asynchronous collaboration outside required meetings • Knowledge transfer and documentation included as graded deliverables • Potential handover to a permanent in-house hire at the end of the engagement