Senior Account Manager

🕒 October 19

🇺🇸 United States – Remote

💵 $85k - $105k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Strategus's careers page, not through a job board

First seen by Remote Rocketship October 19

Logo of Strategus

Strategus

51 - 200 employees

Founded 2014

📣 Marketing

Marketing

Strategus is a digital experience and website-focused company whose public assets indicate a front-end design system and implementation for web properties. The available code is a CSS/style system (components, spacing, typography, HubSpot form styling, parallax, marquee, theme variables) consistent with a web design/development or digital marketing studio that builds and maintains websites, UI components, and marketing forms/flows (HubSpot integration). The snippet suggests expertise in responsive design, componentized CSS, and HubSpot form integration for lead capture and marketing.

📋 Description

• Serve as the primary point of contact for prestigious and high-value clients • Recommend innovative and creative solutions for internal and external customers • Partner with Sales to provide an exceptional Premier client onboarding experience • Lead client and internal-team communication regarding campaign management and execution • Deliver proactive customer experiences by coordinating internal resources and recommending campaign-performance improvements • Understand customers' strategic marketing goals and business outcomes to support upsell and cross-sell activity • Maintain customer retention and satisfaction, contributing to Net Promoter Score results • Troubleshoot account opportunities and risks and recommend solutions • Present client data and metrics with analytical insights and recommendations to improve campaign performance • Keep current on digital marketing trends, technologies, and market leaders and share knowledge with colleagues and clients • Serve as a subject matter expert in attribution suites and technical features of digital media campaigns • Provide in-depth analytical storytelling for client reporting • Partner strategically with Strategus Labs to identify beta features for client introduction

🎯 Requirements

• Bachelor's Degree in Business or Marketing preferred • 7+ years' experience growing and retaining a client base in digital advertising, specifically CTV/OTT, or a related industry • Strong analytical skills and ability to use data to tell a story and make strategic recommendations • Proven leadership skills and ability to provide guidance and mentorship to Account Manager team members • Problem-solving and critical-thinking abilities • Experience building trust and rapport with clients while identifying and pursuing revenue-growth opportunities • Expert-level written and verbal communication skills • Ability to analyze issues, make decisions, and overcome obstacles • Solid knowledge of the AdTech industry, especially CTV • Professional and expert presentation skills • Experience with Salesforce, Google Workspace, and Google Slides • Demonstrated ability to deliver a best-in-class customer experience

🏖️ Benefits

• Performance-based bonus program • Full benefits package • Professional development and growth opportunities • Inclusive, collaborative work culture

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