Director of Account Management

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Stride, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Lead the MedCerts B2B account management function • Manage, coach, and develop the Strategic Account Management team against account plans and performance metrics • Optimize and manage the account management playbook and standard operating procedures • Run pipeline, retention, and account-health reviews • Own onboarding and launch experiences for new B2B partners • Coordinate with Enrollment, Marketing, IT, Operations, and Finance to launch partner programs • Own retention and expansion across employer, workforce, and academic partners • Build account growth plans to increase enrollments, revenue per partner, completion, and placement outcomes • Identify and close expansion opportunities, including new programs, content licensing, credit for prior learning, and additional cohorts • Advise senior employer, workforce, and academic leaders on workforce solutions • Guide partners through WIOA, workforce grants, Title IV, Workforce Pell, and employer-funded training pathways • Build long-term partner relationships and position MedCerts as workforce infrastructure • Own portfolio revenue, retention, and enrollment targets • Forecast accurately in Salesforce • Report pipeline, launches, and account health to executive leadership and surface risks and opportunities • Work normal business hours, approximately 8:30am–5:00pm • Travel for partner meetings, launches, and industry events, estimated at 10 to 20 percent

🎯 Requirements

• At least 10 years in workforce development, higher education, healthcare workforce, or B2B education and training • Minimum 5 years leading and developing a team • Track record leading account management, partnership, or sales teams to revenue, retention, and growth targets • Experience advising senior leaders across employer, workforce board, or academic settings on multi-stakeholder workforce or education solutions • Strong analytical, forecasting, and CRM discipline, ideally in Salesforce • Excellent written and verbal communication • Judgment to represent MedCerts with executive-level partners • Bachelor’s degree is preferred, not required • Direct experience in allied health or healthcare workforce development is preferred • Established relationships across health systems, workforce boards, or higher education are preferred • Familiarity with content licensing, credit for prior learning, articulation agreements, and stackable credentials is preferred

🏖️ Benefits

• Eligible employees may receive a bonus • Health benefits • Retirement contributions • Paid time off • Reasonable accommodation available for applicants with disabilities