Instructional Leader, K12 Tutoring

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $44.1k - $65k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Stride, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Assist the Director of Tutoring Services in managing tutoring services for the K12 Tutoring department • Conduct tutoring-session observations, provide tutor feedback and coaching, and monitor tutor ratings and customer feedback • Ensure tutor availability, profiles, session acceptance, and completion meet community guidelines • Participate in tutor onboarding and training, including reviewing teaching certificates and profile submissions and assessing platform performance • Assist with scheduling and staffing tutoring sessions and inform staffing plans and tutor capacity • Answer tutor questions via shared inbox and tutor community, including inbox shifts during the week • Develop and curate curriculum resources aligned with state standards, curricula, and district partnership expectations • Partner with the customer success team to support school partners and provide tutoring-session feedback and student outcome data • Assist with student-outcome measures, data collection, student performance analysis, and program recommendations • Collaborate with tutoring leadership to design and implement customer-focused tutoring practices • Build tutor community through communication, drop-in sessions, professional development, and engagement initiatives • Respond to customer support inquiries and cases • Participate in marketing initiatives • Recommend product improvements, provide design input, and assist with tutor-platform troubleshooting • Provide general leadership and participate in team-objective development • Cultivate a collaborative environment focused on communication, innovation, and instructional best practices • Review tutor-performance reports and create actionable plans to address deficiencies and replicate successes • Provide regular feedback to the Director regarding instructional quality, tutor metrics, efficiencies, reporting needs, and product improvements • Attend departmental and requested client meetings • Monitor compliance with accountability measures • Contribute to industry thought leadership through pilot programs, conferences, and online-learning literature • Indirectly supervise 200–300 independent contractors for service-delivery quality assurance • Carry out supervisory responsibilities including interviewing, hiring, training, assigning work, appraising session quality, addressing complaints, and resolving problems • Meet professional obligations, deadlines, schedules, and coordination requirements

🎯 Requirements

• Bachelor’s Degree • 3 or more years of experience in a Virtual School in a Supervisory-level role or as an Assistant Principal or Principal position, or equivalent combination of education and experience • Ability to work with and through people to establish goals, objectives, and action plans • Strong knowledge of instructional and educational leadership strategies, online instructional design theories, and learning style theories • Highly organized with the ability to coordinate complex programs and processes • Works effectively as a team member and leader • Employs innovative problem-solving techniques to accomplish objectives • Ability to travel 10% of the time • Ability to clear required background check • Valid state license required • Master’s Degree preferred • Valid Professional Educational Leadership Certificate preferred • Demonstrated experience in supervision, training, and development of teachers preferred • Knowledge of technical systems used within the organization preferred • May require occasional evening hours

🏖️ Benefits

• Eligible employees may receive a bonus • Health benefits • Retirement contributions • Paid time off • Reasonable accommodations for individuals with disabilities