Business Operations Analyst

🔥 22 hours ago

🏖️ New Jersey, New York, +1 more states – Remote

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💵 $59.9k - $108.3k / year

⏰ Full Time

🟢 Junior

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Logo of Stryker

Stryker

10,000+ employees

Founded 1941

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Stryker is a global leader in medical technology, providing innovative products and services across the healthcare sector. With a presence in countries across the Americas, Asia Pacific, Europe, and the Middle East & Africa, Stryker offers a wide range of medical technologies, including orthopedic implants, surgical equipment, and advanced hospital devices. The company is committed to improving patient outcomes and healthcare efficiency. Stryker continues to expand its global reach, offering localized solutions to meet diverse healthcare needs worldwide.

📋 Description

• Build and maintain customer relationships to identify growth opportunities, improve service levels, and drive revenue performance within assigned territories • Analyze customer purchasing patterns, inventory utilization, and revenue trends to uncover opportunities for cost savings and operational improvements • Deliver data-driven recommendations to customers and sales teams through phone, email, and business reviews • Partner with Sales, Marketing, Customer Service, and Operations teams to develop solutions addressing customer needs and changing market conditions • Execute inventory optimization strategies and product conversion initiatives • Use enterprise systems and customer relationship management tools to manage orders, resolve issues, track customer interactions, and support account performance • Lead recurring business review meetings with internal and external stakeholders to align on sales objectives, collection strategies, and operational priorities • Support onboarding and training initiatives by educating field personnel and customers on ordering processes, inventory management practices, and available solutions

🎯 Requirements

• Bachelor’s degree • Experience using Microsoft Excel and Microsoft PowerPoint in a professional environment • Exposure to enterprise resource planning (ERP) systems, including sales order management functionality • Experience with SAP, Salesforce, JD Edwards, or similar enterprise systems • 1+ year of professional experience in sales support, supply chain, healthcare operations, customer service, analytics, business operations, or a related field • Experience creating reports and analyzing data using Excel functions, formulas, pivot tables, and lookups • Experience using business intelligence and reporting tools such as Power BI • Candidates located in New York, New Jersey, or Pennsylvania are preferred • Ability to travel 10%

🏖️ Benefits

• Remote work arrangement • Equal opportunity employment • Pay transparency and pay-discussion protections • 10% travel allowance/requirement

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