Contact Center Agent

Job not on LinkedIn

🔥 1 hour ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $16 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Studio Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📚 Education

🤝 B2B

📣 Marketing

Education • B2B • Marketing

Studio Enterprise is an Education Services Platform (ESP) and fully integrated shared-services provider based in Los Angeles that helps schools outsource non-core administrative and back-office functions so educators can focus on students. The company provides content creation and a dedicated production engine, marketing & admissions support, compliance services, finance & accounting, IT services, and M&A/reorganization support. Studio Enterprise serves a range of educational institutions (online and on-ground), supports small community colleges to multi-campus systems, and reports servicing over 27,000 students across 25 school locations and 65 degree programs.

📋 Description

• Make outgoing and receive incoming calls to those interested in attending our colleges. • Qualify and then transfer those calls to an Admissions Consultant. • Generate excitement and build rapport with our potential students. • Meet productivity metrics. • Utilize an auto-dialing system to accurately track and report calls taken. • Dedicated to helping others achieve their education goals. • The duties outlined above are not intended to represent an exhaustive list. Additional responsibilities logically aligned with the role may be assigned as needed.

🎯 Requirements

• High school diploma or GED required • Call center experience preferred but not required • Must be able to lift 15 pounds • Upbeat, energetic, and competitive • Must have excellent attendance • Must have great communication skills • Previous dialer experience is a plus • Strong customer service skills • Proficient at working independently and meeting timelines • Able to work in collaborative team settings • Strong organizational skills • Strong attention to detail • Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook • Available to work occasional evenings and weekends