Billing Operations Specialist

🕒 July 2

🌵 Arizona, Florida, +12 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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SullivanCotter

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1992

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

SullivanCotter is a firm that partners with health care and other not-for-profit organizations to craft tailored workforce strategies aimed at enhancing performance and achieving business objectives. Their expertise includes business and practice valuations, clinical workforce optimization, total rewards compensation design, and alignment of physician compensation with organizational missions. By utilizing workforce analytics and survey research, SullivanCotter helps organizations improve governance, executive compensation, and overall workforce effectiveness.

📋 Description

• Perform billing and accounts receivable functions to support enterprise initiatives • Validate and process invoicing data for accurate and timely client billing • Conduct monthly billing quality assurance reporting, including pre-bill adjustments, mark-ups, invoice consolidations, value-added fees, and data charges • Analyze client work in progress, prepare and format invoices, coordinate approvals, and finalize or reinstate invoices • Modify invoice details, enter new clients and project codes, and maintain contract compliance • Support client teams with capture and approval of billable time and expenses • Submit finalized invoices through auto e-bill or client-specific portals • Monitor accounts receivable balances, aged receivables, and work in progress; resolve billing issues and client inquiries • Maintain accurate client billing information • Serve as a subject matter expert on billing processes and related software • Identify and implement process improvements in billing, time tracking, and travel expense workflows • Process or back up staff record updates in coordination with HR • Help maintain system integrity and assist with upgrades, integrations, and administration of billing, timekeeping, and expense platforms • Assist with Finance and Operations project management activities • Support travel coordinators with expense submissions • Train associates and consulting staff on billing and expense procedures, systems, and best practices • Support administration of the travel and expense policy by reviewing expense submissions and corporate card activity • Contribute to internal communications, documentation, and knowledge sharing • Manage special projects, provide subject matter expertise, and train or mentor billing support staff • Troubleshoot complex issues with department leaders, consultants, and associates • Reissue approved reinstated invoices when changes are required • Create and maintain accurate, current procedures documentation

🎯 Requirements

• Associate's degree or an equivalent combination of education and relevant work experience, including a minimum of five years of related experience • Advanced proficiency in billing and expense platforms such as SAP Concur and IRIS/STAR • Advanced proficiency in Excel and Microsoft Office 365 • Strong project management skills and ability to prioritize multiple tasks in a fast-paced, high-pressure environment • Excellent problem-solving, attention to detail, and accuracy • Ability to interpret contracts and apply billing terms appropriately • Highly organized, self-motivated, and adaptable • Ability to shift priorities, take initiative, and follow through on issues in a timely manner • Strong interpersonal skills and ability to work professionally and collaboratively with clients and colleagues at all levels • Team-oriented mindset • Must be physically able to perform the essential functions of the job • Minimal travel required • Preferred: experience with accounting software • Preferred: understanding of the not-for-profit health care industry • Preferred: experience in a consulting or other service-related firm • Preferred: experience with billing and collection processes • Preferred: experience implementing or transitioning billing/expense systems • Preferred: financial systems configuration or system administration experience

🏖️ Benefits

• Medical and dental coverage at no premium cost for employees • 401(k) and profit-sharing retirement plans • Flexible spending accounts • Paid time off (PTO) • Company-paid holidays • Gender-neutral parental leave • Bereavement and pet leave • Continuing education and professional accreditation sponsorship • Life and AD&D insurance • Short- and long-term disability • Employee assistance program • Mental health support program • Additional perks • Competitive total compensation package