Global Pre-Sales Engineering Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔍 Pre-sales Engineer

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This company has sponsored H1B visas in the past.

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Sunbird Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏢 Enterprise

⚡ Energy

Software • Enterprise • Energy

Sunbird Software is a comprehensive data center infrastructure management (DCIM) solution provider that helps organizations manage their data centers more efficiently. By offering tools for asset tracking, capacity management, energy monitoring, and overall data center management, Sunbird empowers businesses to optimize operations, reduce costs, and enhance sustainability in their data center environments. The company focuses on delivering innovative software that simplifies complex tasks for data center operators, enabling them to achieve greater reliability and availability.

📋 Description

• Lead, coach, and develop Sunbird’s global Pre-Sales Engineering team across regions and time zones • Establish responsibilities, performance expectations, accountability, and consistent customer engagement standards • Conduct one-on-one meetings, performance reviews, development planning, and provide actionable feedback • Lead recruiting, hiring, onboarding, structured training, and peer learning • Partner with Sales Leadership and Regional Directors to prioritize opportunities and allocate SE resources • Manage global coverage, capacity, and competing demands across discovery, demonstrations, POCs, RFPs, and partner engagements • Establish engagement and escalation processes for involving Pre-Sales Engineering • Establish and coach a discovery-first technical sales approach • Ensure customer-specific demonstrations communicate Sunbird’s DCIM capabilities and business value • Guide solution strategies, integration approaches, and technical win plans • Participate in strategic customer meetings, executive briefings, and competitive evaluations as the senior technical sales escalation point • Govern POC qualification, scoping, success criteria, ownership, timelines, customer responsibilities, progress, blockers, and decision points • Maintain technical evaluation records, risks, milestones, and outcomes in HubSpot CRM • Oversee technical RFP, RFI, and security questionnaire responses • Establish handoffs to Professional Services with validated requirements, implementation scope, integrations, assumptions, and commitments • Own technical enablement plans, demonstration environments, reusable content, and product-release readiness • Train Account Managers, BDRs, and ISRs on technical discovery, product value, competitive positioning, and evaluation best practices • Consolidate customer requirements, product gaps, and competitive intelligence for Product Management and Sales Leadership • Represent Sunbird at selected customer events, webinars, conferences, and partner engagements • Track success through technical win rate, POC conversion, discovery and demonstration quality, evaluation timeliness, customer confidence, team development, resource allocation, HubSpot reporting, and enablement effectiveness

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or equivalent professional experience • At least seven years of enterprise software Sales Engineering, Solutions Engineering, Technical Consulting, or related experience • At least three years of direct people management in a technical customer-facing organization • Demonstrated ability to lead and develop geographically distributed teams supporting complex enterprise sales • Strong experience in technical discovery, tailored demonstrations, POC management, solution design, and technical RFP responses • Ability to connect technical capabilities to customer business outcomes and influence technical and executive stakeholders • Proven ability to prioritize resources, manage escalations, and establish repeatable processes without slowing sales execution • Strong communication, coaching, analytical, and organizational skills • Experience using CRM data to manage technical sales activities • Ability to travel internationally and work across global time zones as required • Experience with DCIM, data center operations, enterprise infrastructure, power and environmental monitoring, capacity planning, physical connectivity, or enterprise asset management preferred • Familiarity with ServiceNow, CMDBs, ITSM systems, monitoring platforms, virtualization, and cloud infrastructure highly desirable • Experience leading global pre-sales teams, managing demonstration labs, and using HubSpot CRM preferred

🏖️ Benefits

• Ability to travel internationally and work across global time zones as required • Opportunities for technical and leadership development through structured training, peer learning, and individual development planning • Collaborative global team culture

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