Senior Product Manager, Consumer & Mobile Applications

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🏄 California, Texas – Remote

🏄 California – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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SunStrong Management

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

⚡ Energy

🤝 B2B

💰 $900M Debt financing on 2025-11

Energy • B2B

SunStrong Management is an operations and asset management company that manages distributed solar and energy infrastructure on behalf of owners, institutional investors, and residential customers. The company specializes in field service operations & maintenance (O&M), billing and collections, and investor engagement and reporting, often stepping in to manage solar assets abandoned by originators to keep systems online and customers supported. SunStrong bridges sustainably minded capital partners and real-world infrastructure operations to deliver reliable performance and steady investor returns.

📋 Description

• Own the product vision, strategy, and multi-quarter roadmap for SunStrong's homeowner-facing mobile and web applications • Define the end-to-end homeowner experience across customer care, payment, service, and monitoring • Inventory inherited consumer apps and decide which to sustain, migrate, consolidate, or retire • Plan and lead customer migrations, including account and credential continuity, payment-method and autopay transfers, communications, store listings, release management, and sunset dates • Evaluate build, buy, and partner options and document recommendations and operating costs • Deliver self-service capabilities for account management, case creation and status, knowledge, guided troubleshooting, and agent handoff • Deliver bill pay and billing transparency, including invoices, payment methods, autopay, payment plans, and delinquency communications • Deliver end-to-end field service requests with scheduling, technician tracking, and resolution • Define independent monitoring for homeowners' generation and storage assets with Fleet Telemetry • Define and own product metrics, instrument features, run experiments, and report realized value after release • Run continuous discovery with homeowners, customer care agents, and field technicians • Coordinate across Customer Care, Servicing and Collections, Field Service Operations, Fleet Telemetry, Engineering, Design, Legal and Compliance, and external vendors • Ensure compliance with PCI-DSS, consumer privacy and consent, accessibility, FDCPA, UDAAP, and app store policies • Write build-ready requirements, own launch readiness, data migration, testing, support training, adoption, and communicate trade-offs

🎯 Requirements

• 6+ years in product management, owning consumer-facing software products end to end — discovery through launch and iteration • 3+ years owning native mobile applications (iOS and Android) in production, including app store release management, versioning, and the day-to-day realities of supporting a live consumer user base • Demonstrated experience with transactional consumer flows such as account management, payments or billing, and customer support, where accuracy and trust matter as much as polish • Experience migrating, consolidating, or sunsetting applications or platforms — moving real users from an old product to a new one without losing them • Strong analytical skills: SQL fluency, product analytics, and experimentation, with the habit of defining success metrics before building • Excellent written and verbal communication, with the ability to move between engineering detail and executive summary without losing either audience • A track record of leading cross-functional initiatives to completion and earning followership without formal authority

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