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Partner Operations Lead

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Logo of Supabase

Supabase

51 - 200 employees

Founded 2020

☁ SaaS

🔌 API

đŸ€– Artificial Intelligence

💰 $80M Series B on 2022-05

SaaS ‱ API ‱ Artificial Intelligence

Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.

📋 Description

‱ Own the partner tech stack end-to-end - CRM partner objects, attribution tooling, and partner-facing portals. ‱ Design and maintain partner attribution models and the dashboards leadership uses to evaluate performance. ‱ Ensure data hygiene and consistency across partner records, deals, and touchpoints spanning all sub-functions. ‱ Design and run partner onboarding, tiering, and certification programs. ‱ Own the RFC / DRI decision-making framework for the partnerships team, including how it's used and refined over time. ‱ Run deal-registration and "quarterback" account-ownership processes that keep internal teams aligned on partner-sourced deals. ‱ Build and maintain the playbooks, SOPs, and enablement materials that let the team scale without you in every meeting. ‱ Build internal automations that remove manual ops work - e.g., auto-generated partner performance reports, HubSpot-to-Slack syncs, or deal-conflict alerts - using AI-assisted development tools like Claude Code. ‱ Prototype and ship lightweight internal apps and dashboards (partner health scorecards, RFC trackers, cross-tool syncs) without waiting on a shared data engineering backlog. ‱ Act as technical owner for partnerships' internal tools: write the spec, build it, test it, ship it, and maintain it. ‱ Produce recurring performance reporting on partner-attributed revenue and pipeline influence. ‱ Own the metrics and KPI framework the partnerships team is measured against. ‱ Support QBRs and board-level reporting on partnership performance. ‱ Contribute to partner segmentation, tiering, and prioritization strategy - bringing data and operational reality to bear on where the team should invest. ‱ Challenge existing assumptions in the partner motion (which tiers, which incentive structures, which sub-functions get resourced) using evidence from the systems you own. ‱ Partner with the Head of Partnerships on strategic planning cycles - translating operational signal into recommendations, not just dashboards. ‱ Own execution of agreed strategic direction: once a call is made, drive the operational and cross-functional work to make it real. ‱ Serve as the connective tissue between Partnerships, Sales, RevOps, Legal, and Finance. ‱ Ensure partner agreement terms are correctly reflected in systems and reporting.

🎯 Requirements

‱ 7+ years in partner operations, revenue operations, or a related ops function, including experience designing (not just running) a program at scale. ‱ Proven ownership of a partner or revenue tech stack - you've made the build/buy/migrate calls, not just administered someone else's setup. ‱ Comfortable operating as the operational voice in exec-level rooms - QBRs, board prep, and cross-functional planning. ‱ Hands-on fluency with AI-assisted development (Claude Code or similar) - you can scope a problem, prompt effectively, review the output critically, and ship something real. ‱ A point of view on partner economics - rev share modeling, LTV by partner type - that can inform deal structuring, not just track it after signature. ‱ A track record of shaping strategic decisions, not just implementing them - comfortable pressure-testing a plan in the room and then owning the execution once direction is set. ‱ Experience managing a small team or dotted-line relationships across regions or sub-functions. ‱ Excellent written communication - you can turn ambiguity into a clear framework or a one-page decision doc.

đŸ–ïž Benefits

‱ Fully Remote ‱ ESOP ‱ Tech Allowance ‱ Health Benefits ‱ Annual Off-Sites ‱ Flexible Work ‱ Professional Development

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