Training and Communications Coordinator

Job not on LinkedIn

🔥 20 hours ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

👻 Ghost score 20%

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Logo of Superlanet

Superlanet

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Superlanet is a healthcare-focused advisory and staffing firm specializing in providing Employer of Record services and multi-state workforce solutions. The company is committed to delivering expert recruiting and staffing solutions tailored to the healthcare sector, ensuring its clients have access to qualified professionals in a timely manner. Superlanet emphasizes its unique values and commitment to quality service, making it a trusted partner in the healthcare workforce management.

📋 Description

• Develop and coordinate communication plans for Epic implementations, upgrades, enhancements, go-lives, and optimization initiatives • Create audience-appropriate communications for clinicians, operational teams, leadership, and other healthcare end users • Draft announcements, newsletters, FAQs, readiness communications, workflow updates, talking points, and stakeholder materials • Create and maintain Epic tip sheets, quick-reference guides, job aids, workflow guides, and related end-user education materials • Translate Epic functionality and workflow changes into practical, easy-to-follow content • Partner with Epic analysts and subject-matter experts to validate content for accuracy and usability • Update training and communication materials as workflows, system functionality, and operational processes change • Support organizational change-management, end-user readiness, and adoption activities • Coordinate with project managers, operational leaders, trainers, and analysts to align communications and education with implementation plans • Gather stakeholder and end-user feedback and recommend improvements to communications and learning materials • Support multiple healthcare clients and priorities in an organized, professional, and responsive manner • Maintain organized content libraries, templates, version controls, and documentation standards • Represent Superlanet professionally during client meetings, working sessions, and content reviews

🎯 Requirements

• 3+ years of experience in strategic communications, healthcare communications, change communications, training communications, learning-content development, or a related field • Previous experience working with Epic or within an Epic healthcare environment • Demonstrated experience creating tip sheets, job aids, quick-reference guides, FAQs, training communications, or comparable end-user materials • Healthcare or healthcare IT experience • Excellent writing, editing, proofreading, and content-development skills • Ability to translate technical and workflow information into clear, concise, and user-friendly content • Strong attention to detail, organization, and project coordination • Experience coordinating subject-matter experts, reviewers, approvals, deadlines, and multiple stakeholder groups • Ability to manage multiple priorities and workstreams • Ability to work independently and collaboratively in a fully remote environment • Strong communication skills and the ability to interact professionally with leadership, clinicians, technical teams, and operational stakeholders • Preferred: Experience supporting Epic implementations, upgrades, go-lives, optimizations, or workflow changes • Preferred: Experience developing communications for technology, workflow, or organizational change • Preferred: Exposure to organizational change management, end-user adoption, or readiness planning • Preferred: Experience working in healthcare IT, consulting, professional services, or a multi-client Managed Services environment • Preferred: Experience creating digital learning, virtual training, or multimedia educational content • Preferred: Familiarity with multiple Epic applications or clinical and revenue-cycle workflows • Epic certification, accreditation, or credentialing is a plus but is not required • Preferred: A portfolio containing sanitized examples of tip sheets, FAQs, workflow guides, newsletters, readiness communications, training decks, or digital learning materials

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