HRIS Integration Coordinator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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SureCo

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🛡️ Insurance

Healthcare • Healthcare Insurance • Insurance

SureCo is a trusted platform delivering high-quality, personalized health coverage specifically designed for large and medium-sized companies. With a mission to make Americans healthier, SureCo provides a comprehensive benefits platform that offers group health, critical illness, dental, vision, and healthcare technology solutions. The company focuses on providing time and cost savings for employers while ensuring that employees receive tailored health benefits.

📋 Description

• Own the complete integration lifecycle for assigned customers from initial scoping through post-launch support • Lead integration scoping calls and technical discovery sessions with customer HRIS/payroll teams • Design and configure census and payroll data mappings based on customer requirements and benefits eligibility rules • Conduct integration testing, validation, and user acceptance testing with customers • Serve as primary escalation point for complex customer integration issues • Manage customer relationships and expectations throughout onboarding and ongoing support • Build and configure assisted file-based and API-based integrations with multiple HRIS vendors • Lead Flexspring API integration rollouts, including testing, monitoring, and troubleshooting • Design custom data transformations and field-level mapping logic • Implement and test advanced integration features, including ignore/notify functionality and field-level overrides • Troubleshoot complex data discrepancies, formatting issues, and integration failures • Collaborate with Engineering on system enhancements, bug fixes, and platform improvements • Develop and maintain SOPs for HRIS integration processes • Build and expand the HRIS System Knowledge Hub with platform-specific best practices • Document system-specific nuances across HRIS platforms • Create testing protocols and validation checklists for new integration types • Identify process improvement opportunities and lead efficiency gains • Train and mentor junior HRIS team members • Partner with Account Management on customer onboarding timelines and expectations • Support Technical Implementation Specialists with complex eligibility and census questions • Collaborate with Engineering on design, integration architecture, and technical roadmap • Resolve urgent payroll and census processing issues • Participate in customer success initiatives and quarterly business reviews • Monitor integration health and performance metrics across the customer portfolio • Conduct root cause analysis on recurring integration issues and implement preventive solutions • Track integration project status and team workload and capacity • Report on integration trends, platform capabilities, and customer relationship health • Contribute to strategic decisions on integration tooling, partnerships, and team structure

🎯 Requirements

• 4+ years of experience in HRIS integration, implementation, or administration roles with increasing responsibility • Deep expertise with multiple HRIS/payroll platforms, including ADP, Paychex, UKG, Workday, Paycom, Rippling, and BambooHR, and their API capabilities • Proven track record managing full-cycle HRIS integration projects from scoping through launch • Strong technical aptitude with APIs, data mapping, and CSV, XML, and JSON file formats • Expert knowledge of benefits eligibility rules, census data requirements, and payroll data structures • Experience with customer-facing implementation projects, including scoping, requirements gathering, and change management • Excellent project management skills with ability to manage multiple concurrent integration projects • Strong analytical and problem-solving skills for diagnosing complex data and integration issues • Outstanding written and verbal communication skills for technical and non-technical audiences • Self-starter mentality with ability to work independently and drive projects to completion • Ability to work aligned with US Pacific Time

🏖️ Benefits

• Numerous growth avenues depending upon interests and skills • Company support for career development