Client Services Specialist

Job not on LinkedIn

🔥 13 hours ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $28 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Suricats Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

☁️ SaaS

🏢 Enterprise

Consulting • SaaS • Enterprise

Suricats Consulting is a consultancy firm specializing in enterprise and digital transformation. The company focuses on creating sustainable business models and responsible digital solutions, fostering a culture of innovation through strategic planning and design thinking. With a commitment to environmental and social issues, Suricats Consulting aims to guide organizations towards achieving their transformative goals with a positive and collaborative approach.

📋 Description

• Respond to client inquiries through approved communication channels and provide timely, professionl updates. • Record, prioritize, track, and follow up on requests, ensuring outstanding items have clear next steps. • Coordinate meetings, project discussions, document exchanges, and follow-up actions with clients and colleagues. • Maintain accurate client records, service notes, and project documentation in company systems. • Collaborate with consulting and operations teams to clarify requirements, direct inquiries, and resolve service issues. • Monitor deadlines, identify potential delays, and escalate complex or sensitive concerns appropriately. • Prepare professional correspondence, status updates, meeting notes, and summaries with attention to detail. • Protect confidential client and company information and follow established data handling and recordkeeping procedures. • Identify recurring client questions and recommend practical improvements to service delivery.

🎯 Requirements

• Two to five years of experience in client services, customer support, account coordination, project administration, or a related field. • Excellent written and verbal communication skills and a courteous, solutions focusd approach. • Strong organizational skills, attention to detail, and consistent follow through. • Proficiency with email, calendars, video conferencing, spreadsheets, and customer relationship management systems. • The ability to manage multiple requests, prioritize deadlines, and work independently in a fully remote environment. • Professional judgment, discretion, and a collaborative approach to working with colleagues and clients. • Reliable internet access and a suitable workspace.

🏖️ Benefits

• Health insurance benefits, subject to applicable plan terms and eligibility requirements. • Retirement benefits, subject to applicable plan terms and eligibility requirements. • Paid leave in accordance with company policy and applicable requirements. • A fully remote working arrangement with opportunities to collaborate across teams. • A professional environment that values clear communication, dependable service, and continuous improvement. • Opportunities to strengthen client relationship, coordination, and professional services skills