MS Dynamics CRM Tech Lead – Sales, Customer Service, Marketing/Customer Insights

🔥 0 minutes ago

🎸 Mississippi – Remote

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⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Logo of Sutherland

Sutherland

10,000+ employees

Founded 1986

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

💰 $300M Secondary Market on 2014-10

B2B • Artificial Intelligence • SaaS

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Own end-to-end technical solution design across Dynamics 365 apps and Dataverse • Lead technical discovery, design workshops, and solution walkthroughs with client stakeholders • Configure and extend Dynamics 365 including security model/governance, entities, forms, views • Build and review customisations using appropriate extensibility patterns • Design and deliver integrations with external systems using APIs and integration services

🎯 Requirements

• 5–10+ years in Microsoft Dynamics CRM / Dynamics 365 CE • Strong knowledge of Dataverse concepts • Experience delivering at least one end-to-end implementation across Sales and Customer Service • Integration experience using APIs, Power Platform, and/or middleware tools • Strong client-facing skills

🏖️ Benefits

• Health insurance • 401(k) plans • Professional development opportunities • Flexible working arrangements • Paid time off

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