Customer Service Representative

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American Income Life Insurance Company

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

American Income Life Insurance Company is a life insurance provider operating as the American Income Division of Globe Life. It markets and distributes life and supplemental health insurance products through a network of agents and provides agent search tools for customers in the United States, Canada, and New Zealand. The company emphasizes customer privacy and regulatory compliance (HIPAA).

📋 Description

• Contact individuals who have requested information • Educate clients on available benefit options based on their needs • Assist clients in completing applications and enrolling in coverage • Follow up with leads via phone, text, or Zoom • Participate in ongoing training and team mentorship • Track performance metrics and maintain accurate records

🎯 Requirements

• Strong interpersonal and communication skills (verbal & written) • Self-motivated with a positive, coachable attitude • Goal-oriented with a strong desire to grow personally and professionally • Comfortable working independently in a remote setting • Computer savvy • Must be authorized to work in the U.S. and able to pass a background check • Preferred but not required: Sales, customer service, or call center experience • Interest in leadership, training, or team-building • Bilingual is a plus

🏖️ Benefits

• Uncapped commission + performance bonuses • Daily, weekly, and monthly incentives • Flexible scheduling – you choose when you work • Remote training & one-on-one coaching • Leadership advancement opportunities • A fun, fast-paced environment with weekly team recognition