Seasonal Customer Support Representative

Job not on LinkedIn

🔥 16 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $16 - $17 / hour

⏱ Part Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Swimoutlet

WebsiteLinkedInAll Job Openings

- employees

📣 Marketing

📦 Logistics

✈️ Travel

Marketing • Logistics • Travel

Swimoutlet is an Italian online retail outlet specializing in swimwear, swimming accessories, and triathlon sportswear for men, women and juniors, carrying brands like Arena, Speedo, and Jaked. The company operates an e-commerce store and a physical showroom in Perugia, offers customer support via phone, WhatsApp and chat, provides free shipping in Italy for orders over €99, multiple secure payment options, and a 30-day return/exchange guarantee.

📋 Description

• Respond to customer inquiries via phone, email, SMS/chat • Assist customers with product selection, order placement, and post-order concerns • Look up customer accounts and process orders using internal systems • Collaborate with the team to improve the customer experience • Maintain current knowledge of products and company offerings • Escalate priority issues and log call information according to procedures • Foster a constructive, team-oriented work environment • Follow company regulations, policies, and work procedures • Perform other assigned duties and projects

🎯 Requirements

• Previous experience in customer service, call center or a related field (1 year +) • Excellent written and verbal communication skills • Ability to multitask and manage time effectively • Familiarity with e-commerce platforms is a bonus • Passion for helping people • Own a private workspace with a door • Ergonomic desk and chair setup • Calm workspace with minimal background distractions • Reliable internet connection • Ability to troubleshoot minor computer, internet, and phone issues • Ability to work one of the specified shifts • Ability to complete paid online training Monday–Friday, 9AM–3PM PST

🏖️ Benefits

• Supportive and vibrant team culture • Employee discounts on products • Continuous training and development opportunities • Remote work arrangements • Cool tech gear provided for remote work • Paid training • Competitive pay