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Location Support Specialist

🔥 0 minutes ago

🏄 California – Remote

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đź’µ $20 - $21 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

đź’ť Customer Support

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of TestEquity LLC

TestEquity LLC

1001 - 5000 employees

Founded 1971

🏭 Manufacturing

đź”§ Hardware

🛍️ eCommerce

Manufacturing • Hardware • eCommerce

TestEquity LLC is a distributor and service provider of electronic test and measurement equipment, lab supplies, and electronic components. The company sells new and refurbished instruments and consumables, and offers calibration, repair, rental, and asset management services. It serves engineers, laboratories, manufacturers, and educational institutions through direct sales and e-commerce channels.

đź“‹ Description

• Receive and stock weekly and emergency replenishment shipments • Inspect replenishment shipments to ensure correct quantities and products have arrived on site • Complete inventory cycle counts weekly or quarterly to ensure accurate inventory levels in vendor managed inventory software • Maintain vendor managed inventory areas so they are clean, safe, organized, and accurately labeled • Resolve on-site customer issues promptly and accurately • Work with others in a team environment to accomplish organizational goals and resolve on-site issues • Interact with customers face to face regarding their on-site needs and forward those needs to the sales team • Communicate regularly with the sales team and customers as needed • Meet established individual and team metrics and company standards • Complete administrative tasks on non-scheduled stock days, up to 2 hours per week • Maintain indirect responsibility for product quality • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED is required • 2+ years of Customer Service is required • Must be at least 18 years old • Must have a reliable mode of transportation • Must be willing to travel to customer sites in the designated area • Must pass a background clearance and drug screening • Effective communicator, comfortable interacting with customers and the sales team in a professional manner in person, over the phone, and email • Must be computer literate and able to navigate required software programs including Microsoft Teams and Microsoft Outlook • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards • Applicants must be authorized to work in the US without sponsorship • Inventory Management experience is preferred • Stockroom experience is preferred

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