Customer Support Agent

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

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🗣️🇩🇪 German Required

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Logo of MyTalent.io

MyTalent.io

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.

📋 Description

• Work 1–2 hours per day • Serve as the first point of contact for questions from 1,000 creators on Tictoc via WhatsApp, email, and group chats • Respond to, categorize, and escalate inquiries to the appropriate team when necessary • Resolve more complex support requests independently • Accurately document open cases • Create presentations and reports as needed

🎯 Requirements

• Required language: German • Planned workload: 10 hours per week

🏖️ Benefits

• 10 hours per week

Apply Now

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