Senior Site Merchandiser

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $100k - $165k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of Swimoutlet

Swimoutlet

- employees

📣 Marketing

📦 Logistics

✈️ Travel

Marketing • Logistics • Travel

Swimoutlet is an Italian online retail outlet specializing in swimwear, swimming accessories, and triathlon sportswear for men, women and juniors, carrying brands like Arena, Speedo, and Jaked. The company operates an e-commerce store and a physical showroom in Perugia, offers customer support via phone, WhatsApp and chat, provides free shipping in Italy for orders over €99, multiple secure payment options, and a 30-day return/exchange guarantee.

📋 Description

• Own the merchandising of SwimOutlet.com across the customer journey, including homepage merchandising, navigation and taxonomy, category and collection pages, product sorting and ranking, search merchandising, filters and facets, product discovery, cross-selling, seasonal shops, event-driven merchandising, sport and activity-based shopping experiences, new product launches, brand shops, promotional merchandising, and educational and inspirational shopping content • Develop a deep understanding of customer personas and ensure the site experience reflects how each group thinks and shops • Use AI extensively to analyze customer behavior and merchandising data, identify patterns and gaps, generate and test hypotheses, improve discovery and recommendations, identify cross-sell opportunities, automate repetitive work, and build workflows • Partner with Buying and Planning to translate assortment strategy into the customer experience, understand inventory and availability, identify assortment gaps, surface priority inventory, provide customer-search and behavior feedback, and support seasonal and category strategies • Identify and eliminate friction from the shopping journey • Analyze conversion rate, revenue per visitor, search behavior, zero-result searches, category performance, click-through rates, product discovery, filter usage, navigation behavior, exit rates, add-to-cart behavior, inventory availability, sell-through, new product adoption, customer feedback, reviews, questions, and testing results • Build merchandising strategies around swimming seasons and commercial cycles • Partner with Marketing, Creative, Product, UX, and Engineering on search, recommendations, personalization, navigation, filters, product ranking, segmentation, AI-powered discovery, guided shopping, bundles, experimentation, and automation • Represent the merchandising and customer perspective in product and technology design • Improve product launches, seasonal merchandising, conversion, revenue per visitor, inventory utilization, customer relevance, and AI-powered merchandising workflows

🎯 Requirements

• 5+ years of e-commerce, digital merchandising, site merchandising, or closely related experience • Experience merchandising a large multi-brand assortment • Strong understanding of e-commerce customer journeys • Experience with category merchandising, search, navigation, filters, sorting, and product discovery • Strong analytical skills • Experience using customer behavior and conversion data to make merchandising decisions • Experience partnering with Buyers or Merchants • Experience working closely with Product and UX teams • Experience with experimentation and A/B testing • Strong commercial instincts • Strong attention to detail without losing sight of the larger customer journey • Heavy hands-on use of modern AI tools in their professional workflow • Experience using AI to research, analyze, automate, create, or improve business processes • Comfort experimenting with new AI tools and figuring out how to apply them without extensive direction • Experience in sporting goods, specialty retail, apparel, footwear, outdoor, fitness, or another enthusiast-driven category is especially valuable • Knowledge of swimming is helpful but not required • Genuine willingness to learn the swimming customer is required

🏖️ Benefits

• Excellent health, dental, vision, Life, LTD and STD • 401k + employer matching • Paid time off • Wellness benefits

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