Social Media, Community Marketing Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

👻 Ghost score 0%

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SwipeSimple

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

💳 Fintech

☁️ SaaS

🔧 Hardware

💰 Private equity on 2024-11

Fintech • SaaS • Hardware

SwipeSimple is a payments platform (formerly CardFlight) that provides easy-to-use payment acceptance tools for small businesses. It offers a cloud-based point-of-sale and payments suite including a mobile app, virtual terminal, invoicing, payment links, text-to-pay, scheduled payments, ACH support, recurring subscriptions and installment payments. SwipeSimple also sells hardware (card readers and countertop terminals, Tap to Pay on iPhone) and an app marketplace with integrations such as QuickBooks Online, appointment scheduling, loyalty/text marketing, and resellers/partnerships with banks and merchant acquirers.

📋 Description

• Own how SwipeSimple appears publicly, including published content, channels, and customer stories • Write and produce industry-specific guides, posts, videos, and campaign materials addressing payment or operational questions • Run content ahead of sales pushes and industry events • Participate helpfully in online communities where target business owners gather • Build relationships with creators, podcast hosts, trade associations, and influential industry voices • Plan marketing and communications around trade shows and industry events • Research and coordinate events, timelines, pre-briefing, floor-team presence, and follow-up • Manage organic social and community for SwipeSimple Connect • Produce and distribute Connect campaign content • Manage Connect social accounts day to day • Generate and respond to reviews on TrustPilot, Capterra, and similar platforms • Run SwipeSimple master brand social handles • Create, repurpose, and distribute brand content across channels and formats • Amplify partner announcements and wins from banks and resellers • Develop public stories with partners • Support employer-brand content for the People team • Produce launch content for new features, plans, products, and the App Marketplace • Collaborate with the Head of Marketing, Product Marketing Manager, Sales Enablement Manager, RevOps, and sales support

🎯 Requirements

• Three or more years running social and content for a B2B company selling to SMBs • Published work you can show us, in your own voice or a brand voice • Experience running more than one social account for more than one audience • Willingness to reach out cold to a creator, a podcast host, or an association, and turn that into a working relationship • Experience writing for small business owners in a trade or service industry, or a track record of learning an unfamiliar industry well enough to write for it • Strong attention to detail, including catching doubled words and broken links • Experience in payments, fintech, or small business software (helpful but not required) • Video production or editing (helpful but not required) • Experience sourcing and producing customer stories (helpful but not required) • Familiarity with reseller or channel go-to-market models (helpful but not required) • Submit a resume and three examples of content • Complete a short HVAC payment-problem social-post exercise • Must be a full-time resident of the United States • Must answer whether United States work sponsorship will be required

🏖️ Benefits

• US location-neutral work environment • Home-office equipment stipend • Flexible paid time off • Employee Engagement (Lunch & Learns, team building events) • Learning & Development culture • Comprehensive Health Benefits • Annualized Company Performance Bonus: $8,000 - $10,000 • Company Stock Options: 10,000 • Remote flexibility and autonomy

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