AR Collections Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Swoop

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Swoop is a marketing solutions company aimed at the pharmaceutical and life sciences industries, specializing in direct-to-consumer (DTC) and healthcare provider (HCP) marketing. The company leverages advanced AI technology and data to enhance patient-centric engagement and create meaningful connections between patients, healthcare providers, and brands. By focusing on privacy-compliant omnichannel strategies, Swoop seeks to optimize healthcare marketing performance and improve health outcomes across various platforms, including social media and television.

📋 Description

• Process incoming payments, including checks, ACH, and wire payments • Monitor accounts receivable aging, identify overdue balances, and conduct timely customer follow-up to secure payment • Manage the end-to-end collections process, including customer outreach, documenting collection activity, tracking payment commitments, and updating account records • Reconcile customer accounts and research and resolve discrepancies, including unapplied payments, short payments, credits, and billing issues • Maintain accurate customer account information, payment history, collection notes, and supporting documentation • Collaborate with AR, Sales, and Customer Service teams to resolve billing questions, payment issues, and customer account discrepancies • Monitor and manage the shared AR email inbox • Prepare and provide regular collections reporting and metrics to management • Maintain a professional and customer-focused approach when communicating with internal and external customers • Assist with monthly, quarterly, and year-end closing processes • Maintain accurate financial records and documentation for audit purposes • Provide support during financial audits and assist with financial reporting • Perform other administrative and accounting duties as assigned

🎯 Requirements

• High school diploma or equivalent • Additional certification or education in accounting or finance is a plus • 1-3 years of experience in accounts receivable or collections • Strong understanding of basic accounting principles and practices • Proficiency in Microsoft 365, particularly Excel • Experience with NetSuite is a plus • Strong attention to detail and ability to work independently with minimal supervision • Excellent organizational and time-management skills • Strong written and verbal communication skills • Ability to handle sensitive financial information with discretion and maintain confidentiality

🏖️ Benefits

• Professional growth opportunities • Continuous learning opportunities • "Best Places to Work" recognition